About the Company
The NSW Department of Digital & Information Services is at the forefront of modernizing government operations and enhancing public service delivery across New South Wales. We manage critical digital infrastructure, data, and information assets that underpin the state’s public services. Our commitment to accuracy, security, and efficiency ensures the integrity and accessibility of essential government records, serving the people of NSW with diligence and innovation.
Job Description
We are seeking a highly meticulous and detail-oriented Records Management Assistant to join our dedicated team in Parramatta. This critical role involves supporting the efficient and accurate management of government records, ensuring compliance with departmental policies and legislative requirements. You will play a vital part in maintaining the integrity and accessibility of information, contributing to the smooth operation of government services. The ideal candidate will possess exceptional organisational skills, a keen eye for detail, and a strong commitment to accuracy in handling sensitive information.
Key Responsibilities
- Process, classify, index, and retrieve physical and digital records with exceptional accuracy.
- Ensure all records adhere to departmental naming conventions, classification schemes, and retention policies.
- Assist in the maintenance and update of records management systems and databases.
- Conduct regular audits and quality checks on records to identify and rectify discrepancies.
- Prepare records for storage, archiving, or destruction in accordance with established procedures.
- Provide support for information requests, ensuring timely and compliant retrieval of documents.
- Assist with the digitisation of physical records, maintaining high standards of quality and data integrity.
- Contribute to the continuous improvement of records management practices and procedures.
Required Skills
- Proven high level of accuracy and attention to detail.
- Excellent organisational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to learn and adapt to new records management software and systems quickly.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Understanding of confidentiality and data privacy principles.
Preferred Qualifications
- Certificate III or IV in Business Administration, Information Management, or a related field.
- Previous experience in an administrative or records management support role.
- Familiarity with government record-keeping standards and legislation (e.g., State Records Act NSW).
- Experience with electronic document and records management systems (EDRMS).
Perks & Benefits
- Competitive annual salary with superannuation.
- Generous leave entitlements, including personal and annual leave.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Access to employee assistance programs.
- Modern office facilities in a vibrant Parramatta location with public transport access.
- Contribution to essential public services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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