About the Company
Canberra Health & Wellness Centre is a leading multidisciplinary clinic dedicated to fostering holistic well-being within our community. We pride ourselves on creating a supportive and friendly environment for both our patients and our team. Our mission is to empower individuals to achieve optimal health through personalized care, education, and compassionate service. Join a team where your contributions are valued and your growth is encouraged.
Job Description
We are seeking a highly motivated and enthusiastic Chiropractic Assistant with a genuine ‘Health Focus’ to join our vibrant team in Belconnen. This entry-level role is perfect for someone passionate about health and wellness, eager to learn, and dedicated to providing exceptional patient care. You will be the first point of contact for our patients, ensuring a smooth and positive experience while supporting our chiropractors in daily operations. Full training will be provided, making this an ideal opportunity for individuals new to the healthcare field who are committed to a career in wellness.
Key Responsibilities
- Warmly greet and welcome patients, managing check-ins and check-outs efficiently.
- Schedule and confirm patient appointments, managing the clinic's calendar.
- Handle patient inquiries, both in person and over the phone, with professionalism and empathy.
- Assist chiropractors with patient flow and clinic preparation as needed.
- Maintain a clean, organized, and welcoming clinic environment.
- Process payments, manage billing inquiries, and maintain accurate patient records.
- Educate patients on clinic services and wellness programs.
- Manage clinic supplies and inventory.
- Support marketing initiatives and community outreach events.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office).
- Ability to multitask and work effectively in a fast-paced environment.
- Strong organizational skills and attention to detail.
- A genuine passion for health, wellness, and helping others.
- Ability to learn new systems and procedures quickly.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a customer-facing role.
- Familiarity with medical office software or appointment scheduling systems.
- Knowledge of basic anatomy or health terminology (beneficial but not required).
- First Aid certification.
Perks & Benefits
- Competitive salary and opportunities for growth.
- Comprehensive on-the-job training.
- Supportive and collaborative team environment.
- Employee wellness programs and discounts on clinic services.
- Modern and well-equipped clinic.
- Convenient location with free parking.
- Opportunities for professional development.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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