Freight Forwarding Assistant – Learn Global Trade

🏢 Toll Group📍 Mount Barker, SA, Australia💼 Full-Time💻 On-site🏭 Logistics & Supply Chain💰 55000-65000 per year

About the Company

Toll Group is a leading integrated logistics provider, operating across road, rail, sea, and air. With a vast global network and a strong presence in Australia, we are committed to delivering innovative and sustainable supply chain solutions. Join our team and be part of a company that connects businesses and communities worldwide.

Job Description

An entry-level opportunity to learn global trade and freight forwarding operations. As a Freight Forwarding Assistant, you will support our team with documentation, shipment tracking, and client communication, receiving comprehensive training to develop essential skills in the logistics industry. No prior experience is required.

Key Responsibilities

  • Assist with the preparation and processing of shipping documentation, including bills of lading and customs declarations.
  • Coordinate with internal teams, carriers, and clients to track shipment status and provide updates.
  • Perform accurate data entry into our logistics management systems.
  • Communicate effectively with customers, answering inquiries and resolving basic issues.
  • Support the freight forwarding team with various administrative tasks.
  • Learn and adhere to all relevant customs regulations and international trade policies.

Required Skills

  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in basic computer applications, including Microsoft Office Suite.
  • A proactive attitude and eagerness to learn new processes and systems.
  • Ability to work effectively both independently and as part of a team.

Preferred Qualifications

  • High school diploma or equivalent.
  • A keen interest in global trade, logistics, or supply chain management.
  • Previous experience in an office administrative role is a plus, but not essential.

Perks & Benefits

  • Comprehensive on-the-job training and mentorship program.
  • Clear pathways for career progression within a global organization.
  • A collaborative and supportive team environment.
  • Competitive salary and superannuation benefits.
  • Employee assistance programs for personal and professional support.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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