About the Company
Capita Plc is a leading provider of digital transformation and business process management services, working in partnership with government and corporate clients across the UK and internationally. We are dedicated to delivering innovative solutions that simplify complex processes, enhance service delivery, and create better outcomes for millions of people every day. Our values center around customer focus, integrity, and continuous improvement, fostering a supportive environment where our employees can thrive and make a real impact.
Job Description
Are you looking for a rewarding remote role that offers comprehensive training and the opportunity to contribute to vital public services? Capita Plc is seeking motivated and detail-oriented individuals to join our team as Remote Government Claims Processors. This is an entry-level position designed for individuals with no prior experience in claims processing, offering full, paid training to ensure your success. You will play a crucial part in reviewing and processing government claims accurately and efficiently, all from the comfort of your own home.
Key Responsibilities
- Review and verify government claims applications and supporting documentation for accuracy and completeness.
- Enter claim data into our secure internal systems with a high degree of precision.
- Communicate effectively with internal teams to resolve discrepancies or gather additional information.
- Adhere strictly to all government regulations, policies, and internal procedures regarding claims processing.
- Maintain confidentiality and security of all sensitive claimant information.
- Manage a caseload of claims, ensuring timely processing and adherence to deadlines.
- Participate in ongoing training and development programs to stay updated on policy changes and best practices.
Required Skills
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite, email).
- Ability to work independently and manage tasks effectively in a remote environment.
- Reliable internet connection and a dedicated home workspace.
- Strong verbal and written communication skills.
- A keen willingness to learn and adapt to new processes.
Preferred Qualifications
- GCSEs or equivalent education.
- Previous experience in a customer service or administrative role (not required, but beneficial).
- Familiarity with data entry tasks.
Perks & Benefits
- Comprehensive paid training program.
- Fully remote work model, offering flexibility and work-life balance.
- Competitive annual salary.
- Company pension scheme.
- Opportunities for career progression and professional development within Capita.
- Employee assistance program.
- 23 days annual leave plus bank holidays.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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