About the Company
Ascend Digital Marketing Group is a dynamic and innovative leader in B2B digital marketing solutions. We specialize in helping businesses connect with their target audiences, generate high-quality leads, and achieve significant growth. Our success is built on a foundation of data-driven strategies, cutting-edge technology, and a commitment to nurturing talent within a supportive, fully remote environment. We believe in empowering our team members with the tools and training they need to thrive and make a real impact.
Job Description
Are you a great listener with a knack for asking the right questions? Do you enjoy connecting with people and have a friendly, professional telephone manner? Ascend Digital Marketing Group is seeking enthusiastic and motivated individuals to join our growing team as a Virtual Lead Qualifier. This is a crucial entry-level role where you will be the first point of contact for potential clients, identifying their needs, and qualifying them for our sales team. No prior experience in lead qualification is required; we provide comprehensive training to ensure your success. This is a fully remote position, allowing you to work from the comfort of your home.
Key Responsibilities
- Engage with potential clients over the phone to understand their business needs and challenges.
- Utilize a provided script and your excellent communication skills to ask targeted qualifying questions.
- Accurately record information and update client details in our CRM system.
- Identify qualified leads based on predefined criteria and seamlessly transfer them to our sales specialists.
- Maintain a high level of professionalism and positive representation of Ascend Digital Marketing Group.
- Collaborate with the sales and marketing teams to optimize lead qualification processes.
Required Skills
- Excellent verbal communication and active listening skills.
- Ability to articulate information clearly and concisely.
- Basic computer proficiency and comfort with online communication tools.
- Self-motivated with the ability to work independently in a remote setting.
- Reliable internet connection and a quiet home office environment.
- Strong organizational skills and attention to detail.
Preferred Qualifications
- Previous experience in a customer service, call center, or administrative role.
- Familiarity with CRM software (e.g., Salesforce, HubSpot).
- A positive and resilient attitude with a desire to learn and grow.
Perks & Benefits
- 100% remote work flexibility.
- Comprehensive paid training and ongoing professional development.
- Opportunities for career advancement within a rapidly growing company.
- Supportive and collaborative team culture.
- Generous holiday allowance.
- Virtual team events and engagement activities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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