About the Company
BT Group is one of the world’s leading communications services companies. We connect people, businesses, and public services in 180 countries, providing fixed-line, broadband, mobile, and TV products and services as well as managed networked IT services. Our purpose is to use the power of communication to make a better world. We are committed to fostering an inclusive and diverse workplace where everyone can thrive.
Job Description
Are you looking to kickstart your career in sales with a leading telecommunications company? Join BT Group as a Work From Home: Telesales Trainee! This is a fantastic entry-level opportunity for motivated individuals with no prior sales experience required. We believe in nurturing talent, and we provide comprehensive, paid training to equip you with all the skills and knowledge you need to succeed. This position is 100% remote, offering you the flexibility to work from the comfort of your home in Ipswich, Suffolk, and surrounding areas within the UK. If you’re enthusiastic, a great communicator, and ready to learn, this is the perfect first sales job for you!
Key Responsibilities
- Complete our comprehensive training program to master product knowledge, sales techniques, and customer service excellence.
- Engage with potential customers over the phone in a friendly, professional, and persuasive manner.
- Clearly explain BT's range of products and services, highlighting features and benefits tailored to customer needs.
- Identify customer requirements and offer suitable solutions to drive sales and achieve targets.
- Maintain accurate and detailed records of all customer interactions and sales activities using our CRM system.
- Collaborate effectively with team members and sales managers to continuously improve individual and team performance.
- Adhere strictly to all company policies, sales compliance regulations, and data protection guidelines.
Required Skills
- Excellent verbal communication and active listening skills.
- A positive attitude, resilient spirit, and strong desire to learn.
- Self-motivated and able to manage time effectively in a remote work environment.
- Basic computer proficiency and comfort with standard office software.
- Reliable high-speed internet connection and a quiet, dedicated home workspace.
- Eligibility to work in the UK and reside within the UK.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in customer service, retail, or a public-facing role (not essential, but a plus).
- A passion for technology and telecommunications.
Perks & Benefits
- Competitive starting salary with uncapped commission potential.
- Comprehensive paid training and ongoing professional development.
- Generous employee discount on BT products and services.
- 25 days annual leave plus bank holidays.
- Company pension scheme.
- Access to a range of employee assistance programs and well-being initiatives.
- Opportunities for career progression and advancement within a global company.
- Flexible 100% remote work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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