About the Company
Healthscope is one of Australia’s leading private healthcare providers, operating a network of hospitals and medical centres across the country. Dedicated to delivering exceptional patient care and clinical excellence, we are committed to investing in our people and technology. We foster a supportive and collaborative environment where our team members can thrive and make a meaningful difference in the lives of our patients.
Job Description
Join our dedicated medical team as a Part-time WFH Scheduling Assistant. This fully remote position offers the flexibility to manage patient appointments and clinic schedules from your home office. We are looking for an organised, empathetic, and detail-oriented individual to ensure our patients receive timely and efficient care coordination. Full training will be provided, making this an excellent opportunity for those seeking to start or advance their career in healthcare administration from home.
Key Responsibilities
- Manage and coordinate patient appointment schedules for multiple practitioners.
- Confirm appointments with patients via phone, email, and SMS.
- Handle appointment cancellations and rescheduling efficiently.
- Maintain accurate patient records and update scheduling systems.
- Communicate effectively with medical staff and patients regarding scheduling changes.
- Assist with general administrative tasks related to patient flow as required.
- Adhere to patient confidentiality and privacy regulations.
Required Skills
- Excellent organisational and time management abilities.
- Strong communication skills, both written and verbal.
- Proficiency with basic computer applications (e.g., Microsoft Office Suite).
- Ability to work independently and manage tasks effectively in a remote setting.
- High level of attention to detail and accuracy.
- A compassionate and patient-focused attitude.
- Reliable internet connection and a quiet home office environment.
Preferred Qualifications
- Previous experience in an administrative or customer service role (not mandatory).
- Familiarity with medical scheduling software.
- Understanding of medical terminology.
- Certificate III in Business Administration (Medical) or equivalent.
Perks & Benefits
- Flexible part-time hours.
- 100% remote work opportunity.
- Comprehensive training and ongoing support.
- Opportunity to work with a leading healthcare provider.
- Supportive team environment.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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