About the Company
Central Coast Marina Management operates a network of premier marinas across New South Wales, dedicated to providing exceptional boating experiences and top-tier customer service. We pride ourselves on fostering a vibrant, supportive, and professional environment for both our team and our patrons. Join us and become a key part of the Central Coast boating community.
Job Description
We are seeking a proactive and customer-focused individual to join our team as a Marina Dockhand. This is a hands-on, manual role involving significant interaction with our marina guests. You will be responsible for assisting boaters with berthing, fuel services, general marina upkeep, and ensuring a safe and welcoming environment. Full training will be provided to the right candidate, making this an excellent opportunity for someone eager to start a career in the marine industry.
Key Responsibilities
- Assist boaters with docking and undocking procedures, including line handling and fender placement.
- Operate the fuel dock, ensuring safe and efficient refueling for vessels.
- Provide friendly and helpful customer service, addressing inquiries and offering assistance.
- Maintain cleanliness and orderliness of docks, common areas, and marina facilities.
- Perform light maintenance tasks, such as dock repairs, cleaning, and equipment checks.
- Monitor marina activities to ensure safety and compliance with regulations.
- Assist with waste management and environmental protection efforts within the marina.
- Report any maintenance issues, safety hazards, or unusual activities to management.
- Participate in ongoing training and safety briefings.
Required Skills
- Strong customer service and interpersonal skills.
- Ability to perform physically demanding tasks in various weather conditions.
- A positive attitude and a strong work ethic.
- Reliability and punctuality.
- Ability to work effectively in a team environment.
- Basic problem-solving skills.
- Willingness to learn and adapt.
Preferred Qualifications
- Previous experience in a customer service role.
- Basic knowledge of boating or marine environment.
- First Aid certification.
- Valid boat license or willingness to obtain one.
Perks & Benefits
- Competitive salary and opportunities for overtime.
- Comprehensive training and professional development.
- Employee discounts on marina services.
- Opportunity to work in a dynamic outdoor environment.
- Supportive team culture.
- Proximity to beautiful Central Coast waterways.
- Uniform provided.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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