Virtual Admin Lead – Oversee Remote Operations

🏢 Telstra📍 Geelong, VIC, Australia💼 Full-Time💻 Remote🏭 Telecommunications💰 75000-95000 per year

About the Company

Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services including mobile, internet, entertainment, and business solutions. We are at the forefront of innovation, dedicated to connecting people and businesses across Australia and internationally, while fostering a diverse and inclusive work environment.

Job Description

As the Virtual Admin Lead, you will be instrumental in ensuring the smooth and efficient operation of our remote administrative support teams. You will oversee daily tasks, manage workflows, implement best practices, and support a team of virtual administrative assistants, ensuring high standards of productivity and accuracy. This 100% remote position requires a proactive and experienced leader to manage our remote administrative functions, driving efficiency and collaboration across virtual teams.

Key Responsibilities

  • Lead, mentor, and develop a team of remote administrative professionals.
  • Establish and refine administrative processes and protocols for remote work environments.
  • Oversee the scheduling, coordination, and execution of virtual meetings and events.
  • Manage project documentation, reports, and presentations, ensuring timely delivery.
  • Act as a central point of contact for administrative inquiries and problem resolution.
  • Implement and leverage technology solutions to enhance remote team efficiency.
  • Monitor team performance, provide constructive feedback, and conduct regular reviews.
  • Collaborate with various departments to ensure seamless administrative support across the organization.

Required Skills

  • Proven experience in an administrative leadership or supervisory role (3+ years).
  • Exceptional organizational and time management skills.
  • Strong communication and interpersonal abilities, crucial for leading a virtual team.
  • Proficiency with modern office software and remote collaboration tools (e.g., Microsoft Office Suite, Slack, Zoom, Asana).
  • A proactive approach to problem-solving and process improvement.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • A diploma or degree in Business Administration or a related field.
  • Experience with change management or implementing new technologies in a remote team.
  • Familiarity with telecommunications industry operations.

Perks & Benefits

  • Competitive annual salary package.
  • Comprehensive health and wellness programs.
  • Flexible working arrangements, supporting your work-life balance.
  • Access to cutting-edge technology and tools.
  • Extensive professional development and career growth opportunities within a large, innovative company.
  • A supportive and inclusive remote-first company culture.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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