About the Company
The NSW Department of Planning and Environment plays a critical role in shaping the future of New South Wales. We are committed to creating a better environment, sustainable growth, and vibrant communities across the state. Our work involves balancing economic development with environmental protection, ensuring responsible planning for future generations. We foster a collaborative and inclusive workplace culture, valuing the contributions of every team member in achieving our strategic objectives.
Job Description
We are seeking a dedicated and organised Records Management Officer to join our team in Tweed Heads for an immediate start. This vital role ensures the effective and compliant management of departmental records, contributing significantly to our operational efficiency and accountability. You will be responsible for maintaining accurate records, supporting information requests, and upholding government record-keeping standards. This is a fantastic opportunity to contribute to state government operations in a key administrative function.
Key Responsibilities
- Process, classify, index, and store physical and electronic records in accordance with departmental and state government policies and procedures.
- Manage incoming and outgoing correspondence, ensuring proper registration and distribution.
- Assist with information retrieval and provide timely responses to internal and external record requests, including Freedom of Information (FOI) enquiries.
- Conduct regular audits and quality checks of records to ensure accuracy, completeness, and compliance.
- Support the transition and migration of records between systems as required.
- Provide advice and guidance to staff on best practice record-keeping and information management.
- Participate in records disposal processes, ensuring adherence to retention and disposal schedules.
Required Skills
- Proven organisational skills with high attention to detail.
- Proficiency in using office software (e.g., Microsoft Office Suite).
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent written and verbal communication skills.
- Demonstrated ability to maintain confidentiality and handle sensitive information.
- Capacity to quickly learn and adapt to new systems and processes.
Preferred Qualifications
- Certificate III or IV in Business Administration, Information Management, or a related field.
- Previous experience working within a government or large organisational setting.
- Familiarity with record-keeping legislation and standards (e.g., State Records Act 1998 NSW).
- Experience with electronic document and records management systems (EDRMS).
Perks & Benefits
- Competitive salary packaging and superannuation contributions.
- Generous leave entitlements, including personal and annual leave.
- Access to employee assistance programs and wellness initiatives.
- Opportunities for professional development and career progression within the NSW public sector.
- Supportive and collaborative work environment.
- Contribution to meaningful work that impacts the community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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