About the Company
Esperance Global Freight is a dynamic and growing logistics firm dedicated to facilitating seamless trade connections between Western Australia and the world. Based in the vital port town of Esperance, we specialize in ocean, air, and road freight solutions, customs brokerage, and supply chain management. We pride ourselves on our client-centric approach, innovative solutions, and commitment to nurturing talent within the logistics industry.
Job Description
Are you eager to embark on a career in international trade and logistics? Esperance Global Freight is seeking a motivated and detail-oriented Freight Forwarding Assistant to join our team. This entry-level role is perfect for individuals with no prior experience who are keen to learn the intricacies of global freight operations from the ground up. You will receive comprehensive training and mentorship, gaining hands-on experience in coordinating shipments, managing documentation, and providing essential support to our freight forwarding specialists. This is a unique opportunity to learn global trade in a supportive and fast-paced environment.
Key Responsibilities
- Assist Freight Forwarding Specialists with daily operational tasks and administrative duties.
- Prepare, process, and manage essential shipping documentation including bills of lading, customs declarations, and commercial invoices.
- Communicate effectively with clients, carriers, and overseas agents to track shipment status and resolve inquiries.
- Input and maintain accurate data within our logistics management system.
- Learn and apply knowledge of international shipping regulations, customs procedures, and Incoterms.
- Support the coordination of freight movements via sea, air, and road.
- Ensure compliance with company policies and relevant industry standards.
- Contribute to a positive and collaborative team environment.
Required Skills
- Strong organizational and time management abilities.
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- A proactive attitude and willingness to learn complex processes.
- Ability to work effectively both independently and as part of a team.
- Exceptional attention to detail and accuracy.
- High school diploma or equivalent.
Preferred Qualifications
- Prior customer service experience in any industry.
- Basic understanding of geographical locations and world maps.
- Familiarity with database entry or inventory management systems.
- Tertiary qualification in business administration, logistics, or a related field (not essential).
Perks & Benefits
- Competitive annual salary with opportunities for growth.
- Comprehensive on-the-job training and mentorship program.
- Pathways for career advancement within a thriving global industry.
- Supportive and collaborative team environment.
- Employee assistance program.
- Modern office located in Esperance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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