About the Company
Qube Logistics is Australia’s largest integrated provider of import and export logistics services, with facilities in over 100 locations across Australia and New Zealand. We provide an unparalleled breadth of services across road, rail, and port operations, committed to efficiency, safety, and innovation. Joining Qube means becoming part of a team dedicated to keeping Australia’s supply chain moving.
Job Description
We are seeking a highly organised and detail-oriented WFH Dispatcher Assistant to provide essential logistics support. This fully remote role is perfect for someone looking to contribute to a dynamic team from the comfort of their home. You will be responsible for assisting our dispatch operations, ensuring the smooth flow of goods, and maintaining clear communication with drivers and clients. Your support will be crucial in optimising schedules, tracking shipments, and resolving day-to-day operational challenges, all while leveraging technology to manage a distributed workforce.
Key Responsibilities
- Assist dispatchers with scheduling and routing of transport vehicles.
- Monitor real-time shipment status and provide updates as needed.
- Communicate effectively with drivers, clients, and internal teams regarding logistics operations.
- Maintain accurate records of dispatches, deliveries, and other relevant information.
- Help resolve logistical issues and address inquiries promptly.
- Process and manage delivery documentation.
- Utilise logistics software and communication tools to support operations.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organisational and time management abilities
- Excellent verbal and written communication skills
- Ability to work independently and as part of a remote team
- High attention to detail and accuracy
- Problem-solving skills
Preferred Qualifications
- Previous experience in a logistics, administrative, or customer service role
- Familiarity with dispatching software or transport management systems (TMS)
- Knowledge of Australian geography and road networks
Perks & Benefits
- Flexible 100% remote work environment
- Comprehensive health and wellness programs
- Opportunities for professional development and career growth
- Access to a supportive and collaborative team culture
- Employee assistance program
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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