About the Company
Nuffield Health is the UK’s largest healthcare charity. We’re on a mission to build a healthier nation, one person at a time. Through our network of hospitals, fitness and wellbeing centres, and medical centres, we provide a holistic approach to health, from prevention to treatment and recovery. We believe in investing in our people and nurturing talent, offering opportunities for individuals to grow and make a real difference in healthcare.
Job Description
Are you eager to begin a career in healthcare administration and gain valuable experience within a dynamic private practice setting? Nuffield Health is seeking a motivated and enthusiastic Medical Receptionist Intern to join our team in Stoke-on-Trent. This is an unparalleled opportunity to learn the ropes of medical reception, patient care coordination, and administrative support in a professional and supportive environment. As an intern, you will receive comprehensive training and mentorship, building foundational skills essential for a successful career in healthcare. This role is perfect for individuals looking for an entry point into the medical field, offering hands-on experience and a clear pathway for professional development.
Key Responsibilities
- Shadow and assist senior medical receptionists in daily operations
- Learn to greet and register patients in a friendly and professional manner
- Understand appointment scheduling and management systems
- Assist with patient queries, both in person and over the phone
- Learn to manage incoming calls, routing them appropriately
- Support administrative tasks such as filing, scanning, and data entry
- Maintain cleanliness and orderliness of the reception area
- Adhere to patient confidentiality and data protection guidelines (GDPR)
- Participate in team meetings and training sessions
Required Skills
- Strong desire to learn and develop a career in healthcare administration
- Excellent verbal and written communication skills
- Basic computer literacy (Microsoft Office Suite)
- A professional and approachable demeanor
- Ability to work effectively as part of a team
- Strong organizational skills and attention to detail
- Reliability and punctuality
Preferred Qualifications
- A-Levels or equivalent qualifications
- Previous experience in a customer service role (any industry)
- Familiarity with medical terminology (not required, but a plus)
- An interest in healthcare and patient well-being
Perks & Benefits
- Comprehensive training and mentorship program
- Opportunity to gain valuable private practice experience
- Exposure to a leading healthcare charity environment
- Potential for future career progression within Nuffield Health
- Employee discounts on Nuffield Health services
- Supportive and collaborative team culture
- Real-world experience in a fast-paced medical setting
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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