About the Company
Accor Hotels is a world-leading hospitality group offering unique experiences in more than 110 countries. We own, operate and franchise hotels, resorts and vacation properties. Our mission is to make every guest feel welcome and valued, offering unparalleled service and memorable moments across our diverse portfolio of brands. Join our dynamic team where career development and a passion for service are at the heart of everything we do.
Job Description
We are seeking a highly motivated and detail-oriented Conference Assistant to join our vibrant corporate events team on the Gold Coast. This entry-level position is perfect for individuals who are eager to start a career in hospitality and event management. You will play a crucial role in ensuring the smooth execution of corporate conferences and events, providing essential support to our event managers and a seamless experience for our clients. A neat appearance and a professional demeanor are paramount for this role. Full training will be provided to the successful candidate, making this an excellent opportunity to gain valuable experience in a world-renowned hotel group.
Key Responsibilities
- Assist with the setup and breakdown of meeting rooms and event spaces according to client specifications.
- Greet and direct conference attendees, providing information and assistance as needed.
- Monitor event schedules and assist with audiovisual equipment setup and troubleshooting.
- Ensure all conference areas are kept clean, tidy, and well-stocked throughout events.
- Liaise with catering staff to ensure timely delivery and service of refreshments and meals.
- Provide administrative support, including photocopying, distributing materials, and managing registrations.
- Respond promptly and professionally to client and attendee requests and inquiries.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Ability to work effectively both independently and as part of a team.
- High level of reliability and punctuality.
- Professional presentation and a consistently neat appearance.
- Ability to follow instructions and adapt to changing event requirements.
- A proactive attitude and willingness to learn.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in a customer service or hospitality environment (e.g., retail, food service) is a plus but not required.
- Basic knowledge of audio-visual equipment setup.
- Physical ability to stand for extended periods and lift light equipment (up to 15 kg).
Perks & Benefits
- Competitive hourly wage.
- Comprehensive training and professional development opportunities.
- Employee discounts on Accor Hotels properties worldwide.
- Supportive and collaborative team environment.
- Opportunity to work in a dynamic and prestigious hospitality setting.
- Career growth potential within a global company.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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