Black Friday Queue Manager – Seasonal Crowd Control

🏢 Target📍 Detroit, MI, United States💼 Temporary💻 On-site🏭 Retail💰 18-24 per hour

About the Company

Target is an iconic retail brand with a strong commitment to guest satisfaction and community involvement. We operate stores nationwide, offering a wide array of products from groceries to electronics, apparel, and home goods. Our team members are at the heart of our success, creating a welcoming and efficient shopping experience for millions of guests every day. Join our team for the exciting Black Friday season and help us deliver joy to our guests.

Job Description

We are seeking an enthusiastic and organized Black Friday Queue Manager to oversee guest flow and ensure a safe, efficient, and positive shopping experience during our busiest season. This temporary role is crucial for managing crowds, directing guests, and maintaining an orderly environment inside and outside our store on Black Friday and the surrounding peak shopping days. You will be responsible for implementing crowd control strategies, communicating with guests, and collaborating with store leadership to manage high-volume traffic effectively.

Key Responsibilities

  • Develop and implement queue management strategies for high-traffic areas, including store entrances, checkout lines, and popular product sections.
  • Actively monitor guest flow and adjust queue lines as needed to prevent overcrowding and ensure safety.
  • Provide clear and friendly directions to guests regarding store layout, product locations, and checkout procedures.
  • Address guest inquiries and concerns with professionalism and efficiency, escalating complex issues to store leadership.
  • Collaborate with security personnel and store team members to enforce safety protocols and maintain a positive shopping atmosphere.
  • Report any potential hazards, security concerns, or significant disruptions to store leadership immediately.
  • Assist with setup and breakdown of queue barriers and signage as required.
  • Train and guide other seasonal team members on crowd control best practices as needed.

Required Skills

  • Excellent communication and interpersonal skills
  • Strong organizational abilities and attention to detail
  • Ability to remain calm and focused in a fast-paced, high-pressure environment
  • Customer service-oriented mindset with a proactive approach to guest satisfaction
  • Physical ability to stand for extended periods and navigate the sales floor

Preferred Qualifications

  • Previous experience in retail, customer service, event management, or a similar public-facing role
  • Familiarity with crowd control techniques and safety protocols
  • Ability to work flexible hours, including early mornings, late evenings, and weekends during the peak holiday season

Perks & Benefits

  • Competitive hourly wage
  • Employee discount on Target merchandise
  • Opportunity to work with a leading retail brand
  • Dynamic and fast-paced work environment
  • Potential for future seasonal or regular employment based on performance

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

⚠️ Important Disclaimer

Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.

Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.

If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.

Job Application

×

Login Required

You must be signed in to apply for this job.

Scroll to Top