About the Company
Capita is a leading provider of business process services, driven by data, technology, and people. We deliver critical services every day, creating better outcomes for millions of citizens across the UK. Join our innovative team and make a real impact.
Job Description
Are you an aspiring analytical mind eager to kickstart your career in business analysis? Capita is seeking a motivated and enthusiastic Business Analyst (Junior) to join our dynamic team in Cheltenham. This is an incredible opportunity for individuals with an analytical mindset and a strong desire to learn, offering comprehensive training and mentorship to develop your skills from the ground up. As a Junior Business Analyst, you will play a crucial supporting role in our projects, helping to bridge the gap between business needs and technical solutions. You’ll gain hands-on experience in various business analysis techniques, working closely with senior analysts and project managers to understand client requirements and contribute to successful project delivery.
Key Responsibilities
- Assist Senior Business Analysts in gathering, documenting, and managing business requirements through various techniques such as interviews, workshops, and process analysis.
- Support the creation of process maps, user stories, and functional specifications.
- Conduct initial data analysis and contribute to the identification of business problems and potential solutions.
- Liaise with internal teams and stakeholders to clarify requirements and ensure alignment.
- Participate in project meetings, taking notes and tracking action items.
- Help in testing and validating solutions to ensure they meet specified business needs.
- Maintain clear and concise documentation throughout the project lifecycle.
Required Skills
- A strong analytical and problem-solving mindset with a keen eye for detail.
- Excellent verbal and written communication skills.
- A proactive approach to learning and personal development.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work effectively both independently and as part of a team.
- Strong organisational skills and the ability to manage multiple tasks.
Preferred Qualifications
- A degree (or equivalent qualification) in Business, Information Technology, Computer Science, Economics, or a related field.
- Basic understanding of project management principles or software development lifecycles.
- Any exposure to data analysis tools or techniques (e.g., SQL, Excel advanced functions).
- An interest in how technology can solve business challenges.
Perks & Benefits
- Competitive annual salary.
- Comprehensive training programme and dedicated mentorship.
- Clear career progression pathways within a large, established organisation.
- Generous pension scheme and private healthcare options.
- Hybrid working model, offering flexibility between office and remote work.
- Access to a wide range of employee benefits and discounts.
- A collaborative and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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