About the Company
Mantra Hotels is a leading brand in the Australian accommodation sector, offering a diverse portfolio of hotels, resorts, and apartments across Australia and New Zealand. We are committed to providing exceptional guest experiences through our quality accommodation, professional service, and prime locations. Our team members are at the heart of our success, and we foster a supportive and dynamic work environment.
Job Description
Join the dedicated team at Mantra on Salt Beach, Kingscliff (a short 30-minute drive from Ballina, NSW) as a Casual Room Attendant for day shifts. We are seeking enthusiastic and reliable individuals with a keen eye for detail to ensure our guest rooms are immaculate and inviting. This is an excellent opportunity for those looking for flexible work hours in a supportive hospitality environment. No prior experience is necessary, as full training will be provided to the right candidates. If you are eager to learn, enjoy working in a fast-paced setting, and are committed to delivering high standards of cleanliness, we encourage you to apply.
Key Responsibilities
- Clean and maintain guest rooms and bathrooms to the highest standards of cleanliness and presentation.
- Replace used towels and linens with fresh ones, and make beds neatly.
- Restock room amenities such as toiletries, coffee, and tea supplies.
- Vacuum carpets, mop floors, and dust all surfaces.
- Report any maintenance issues, damages, or safety hazards promptly.
- Handle guest requests and queries politely and efficiently, when required.
- Adhere to all health and safety regulations and company policies.
- Manage time effectively to complete assigned rooms within specified timeframes.
Required Skills
- Ability to work independently and as part of a team.
- Strong attention to detail and a high standard of cleanliness.
- Reliable and punctual with a strong work ethic.
- Good physical stamina and ability to lift, bend, and stand for extended periods.
- Positive attitude and a commitment to guest satisfaction.
- Ability to follow instructions and procedures effectively.
- No prior experience required; full training will be provided.
Preferred Qualifications
- Previous experience in a cleaning or customer service role (advantageous but not essential).
- Understanding of basic hygiene and safety practices.
- A keen interest in the hospitality industry.
Perks & Benefits
- Flexible day shifts to suit your lifestyle.
- Supportive and friendly team environment.
- Opportunity to work with a leading hospitality brand.
- Full training provided, ideal for entry-level candidates.
- Staff discounts on accommodation across Mantra Hotels properties (subject to policy).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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