About the Company
Costa Coffee is the nation’s favourite coffee shop and the second-largest coffee shop chain in the world. We are passionate about coffee and our people. We believe in creating a warm, welcoming environment for both our customers and our team members. Joining Costa means becoming part of a supportive community where you can grow your skills and develop your career, all while serving fantastic coffee.
Job Description
Are you looking for an exciting opportunity to kickstart your career in the vibrant world of coffee? Costa Coffee is seeking enthusiastic and motivated individuals to join our team as a Coffee Shop Team Member in Wolverhampton City Centre. If you have a passion for people and a willingness to learn, we want to hear from you! We provide full training, so no prior experience is necessary.
As a Coffee Shop Team Member, you will be an integral part of our dynamic team, responsible for delivering exceptional customer service and crafting perfect beverages. You’ll work in a fast-paced, friendly environment, ensuring every customer leaves with a smile and a great coffee experience. This role offers flexible shifts to suit various availabilities.
Key Responsibilities
- Greeting customers warmly and taking accurate orders.
- Preparing a wide range of hot and cold beverages, including espresso-based drinks, teas, and smoothies, following Costa's recipes and standards.
- Handling cash and card transactions accurately and efficiently.
- Maintaining a clean and tidy store environment, including workstations, seating areas, and restrooms.
- Restocking display units and ensuring product availability.
- Assisting with opening and closing procedures of the coffee shop.
- Working collaboratively with team members to ensure smooth operations and a positive atmosphere.
- Upholding all health, safety, and hygiene standards.
Required Skills
- A positive, can-do attitude and a genuine enthusiasm for customer service.
- Excellent communication and interpersonal skills.
- Reliability and a strong work ethic.
- A willingness to learn and adapt in a fast-paced environment.
- Ability to work effectively as part of a team.
- No prior experience required – full training will be provided.
Preferred Qualifications
- Some previous experience in a customer-facing role (not essential).
- Basic understanding of food hygiene practices (training provided).
Perks & Benefits
- Competitive hourly wage with opportunities for advancement.
- Flexible working hours to fit your lifestyle.
- Generous employee discount on all Costa products.
- Comprehensive training and ongoing development opportunities.
- A fun, supportive, and inclusive team environment.
- Opportunities for career progression within Costa Coffee.
- Pension scheme.
- 28 days annual leave (pro-rata for part-time).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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