About the Company
Golden Gate Martial Arts Academy is a premier martial arts school dedicated to fostering discipline, respect, and physical fitness in our community. Located in the heart of Richmond, CA, we offer a variety of programs for all ages and skill levels, emphasizing both traditional values and modern self-defense techniques. We are committed to providing a safe, supportive, and empowering environment for our students and staff.
Job Description
We are seeking a dedicated and organized Martial Arts Dojo Assistant Manager to join our team, primarily for evening hours. This role is crucial for ensuring the smooth administrative and operational flow of our academy during peak hours. The ideal candidate will have a strong administrative background, excellent communication skills, and a passion for community building, even if they don’t have direct martial arts experience. This is an on-site position in Richmond, CA, focused on supporting our instructors and students, managing our front desk operations, and maintaining a welcoming environment.
Key Responsibilities
- Manage front desk operations, including greeting students and visitors, answering phones, and responding to inquiries.
- Handle student registration, membership renewals, and payment processing.
- Maintain accurate student records and manage class schedules.
- Assist with inventory management of pro shop merchandise and studio supplies.
- Ensure the dojo facilities are clean, organized, and presentable during evening hours.
- Support instructors with class preparation and student management as needed.
- Resolve minor administrative issues and escalate complex problems to the Dojo Manager.
- Promote a positive and welcoming atmosphere for all students, parents, and visitors.
- Assist in organizing and executing special events, workshops, and demonstrations.
Required Skills
- Proven administrative or customer service experience (1+ year).
- Excellent organizational and time management skills.
- Proficiency in basic office software (e.g., Google Suite, Microsoft Office).
- Strong verbal and written communication abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of professionalism and a positive, approachable demeanor.
- Reliability and punctuality, especially for evening shifts.
Preferred Qualifications
- Experience with membership management software or POS systems.
- Previous experience in a fitness center, school, or similar community-focused environment.
- Basic understanding or interest in martial arts disciplines.
- First Aid and CPR certification.
Perks & Benefits
- Competitive hourly wage.
- Complimentary martial arts classes for yourself and immediate family.
- Opportunities for professional development and growth within the academy.
- A supportive and dynamic work environment.
- Discounts on academy merchandise.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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