About the Company
Cornwall Council is committed to serving the communities of Cornwall, providing essential services that improve quality of life for all residents. We are a forward-thinking local authority dedicated to innovation, sustainability, and ensuring our most vulnerable citizens receive the support they need. Join our compassionate team and contribute to a service that truly makes a difference in people’s lives.
Job Description
We are seeking a dedicated and organized Meals on Wheels Coordinator to join our Community Services team in Truro. This vital role involves overseeing the daily operations of our Meals on Wheels program, ensuring the timely and efficient delivery of nutritious meals to elderly and vulnerable residents across the area. You will be the central point of contact for clients, volunteers, and delivery staff, playing a crucial part in maintaining a high standard of service and promoting community well-being. This position requires someone with excellent interpersonal skills, a proactive approach, and a genuine commitment to supporting our community.
Key Responsibilities
- Coordinate daily meal delivery schedules and routes for volunteers and staff.
- Manage client meal orders, dietary requirements, and special requests.
- Recruit, train, and support a team of dedicated volunteers.
- Maintain accurate records of clients, meals delivered, and volunteer hours.
- Liaise with clients, their families, and care providers to address concerns and ensure satisfaction.
- Monitor inventory of meals and supplies, placing orders as needed.
- Ensure compliance with food safety and hygiene standards.
- Handle administrative tasks related to the program, including reporting and communication.
- Act as a point of contact for inquiries and feedback regarding the service.
Required Skills
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Ability to work independently and as part of a team.
- A compassionate and empathetic approach to working with vulnerable individuals.
- Problem-solving skills and ability to adapt to changing circumstances.
- Demonstrated ability to manage multiple tasks simultaneously.
Preferred Qualifications
- Previous experience in a coordination or administrative role, particularly within community services or a non-profit setting.
- Knowledge of local community resources in Cornwall.
- A valid UK driving license and access to a vehicle.
- First Aid certification or willingness to obtain.
Perks & Benefits
- Generous annual leave entitlement.
- Local Government Pension Scheme.
- Comprehensive training and development opportunities.
- Employee assistance program for health and well-being.
- Flexible working options where applicable.
- Access to discounted local services and amenities.
- A supportive and collaborative work environment.
- The opportunity to make a tangible difference in your local community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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