Records Management Assistant – Government Agency, High Accuracy

About the Company

HM Land Registry is a non-ministerial department of the UK Government, responsible for registering the ownership of land and property in England and Wales. We play a crucial role in the economy by underpinning the property market, providing certainty of ownership. We are committed to accuracy, security, and continuous improvement in our vital public service. Joining us means contributing to a foundational aspect of national infrastructure, working within a supportive and professional environment that values meticulous work and public trust.

Job Description

We are seeking a highly motivated and detail-oriented Records Management Assistant to join our team in Liverpool City Centre. This crucial role involves ensuring the accurate and efficient handling of vital government records, both physical and digital. You will be responsible for maintaining the integrity, confidentiality, and accessibility of our extensive record archives. High accuracy is paramount in this role, as your work directly supports our operational effectiveness and compliance. Full training will be provided to the successful candidate, making this an excellent opportunity for individuals passionate about precision and organization, even with limited prior experience.

Key Responsibilities

• Accurately index, file, and retrieve physical and digital records in accordance with established procedures.
• Scan, digitize, and catalog a wide variety of documents and information, ensuring high-quality reproduction.
• Respond to internal requests for records and information, ensuring timely and compliant retrieval.
• Maintain strict confidentiality and adhere to data protection regulations (e.g., GDPR) and internal security protocols.
• Assist with routine record audits, inventory management, and data cleansing initiatives.
• Support the preparation and archiving of records for long-term storage or disposal, following retention schedules.
• Operate and maintain office equipment relevant to records management, such as scanners and shredders.
• Collaborate with colleagues to ensure seamless information flow and record integrity across departments.

Required Skills

• Exceptional attention to detail and a commitment to high accuracy in all tasks.
• Strong organizational and time management skills, with the ability to prioritize effectively.
• Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
• Demonstrated ability to handle sensitive and confidential information with the utmost discretion.
• Excellent written and verbal communication skills for clear and concise interactions.
• Ability to work effectively both independently and as a valued member of a team.
• A proactive and methodical approach to problem-solving and task completion.

Preferred Qualifications

• Previous experience in an administrative, data entry, or office support role.
• Familiarity with electronic document management systems (EDMS) or similar databases.
• Basic understanding of record retention principles and data protection regulations.
• GCSEs (or equivalent) in English and Mathematics at grade C/4 or above.

Perks & Benefits

• Generous annual leave allowance plus public holidays.
• Excellent Civil Service Pension Scheme contributions.
• Comprehensive training and continuous professional development opportunities.
• A supportive and inclusive work environment committed to employee well-being.
• Access to an Employee Assistance Programme for personal and professional support.
• Cycle to Work Scheme and other health and lifestyle benefits.
• Opportunity to contribute to a vital public service within a respected government agency.

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