About the Company
Werribee Student Living is a leading provider of safe, supportive, and vibrant accommodation for university students in the Werribee region. We are dedicated to fostering an inclusive community where students can thrive academically and socially. Our facilities are designed to offer a comfortable home away from home, ensuring a positive university experience.
Job Description
As the Student Residence Manager, you will be the heart of our vibrant student community at Werribee Student Living. You will be responsible for the day-to-day operations of our student residence, ensuring a safe, positive, and engaging living environment for all residents. This role requires a dynamic leader with a passion for student welfare, operational excellence, and community building. You will manage a team of Resident Advisors, oversee facility maintenance coordination, and be the primary point of contact for student queries and concerns. Your ability to create a welcoming atmosphere and effectively manage resources will be key to your success.
Key Responsibilities
- Oversee the daily operations of the student residence, including resident relations, safety, and community programming.
- Manage, mentor, and train a team of Resident Advisors (RAs), fostering their professional development.
- Develop and implement engaging social, educational, and welfare programs for residents.
- Handle student inquiries, concerns, and conflict resolution in a professional and empathetic manner.
- Ensure compliance with all safety regulations, university policies, and accommodation guidelines.
- Coordinate with maintenance and cleaning staff to ensure facilities are well-maintained and presented.
- Manage the residence budget, including monitoring expenses and approving purchases.
- Respond to emergencies and critical incidents, providing appropriate support and intervention.
- Administer occupancy processes, including check-ins, check-outs, and room allocations.
- Foster a positive and inclusive living environment that supports student well-being and academic success.
Required Skills
- Proven leadership and team management abilities.
- Excellent interpersonal and communication skills.
- Strong organizational and problem-solving capabilities.
- Ability to work effectively with diverse student populations.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Demonstrated ability to handle confidential information with discretion.
- Crisis management and conflict resolution skills.
Preferred Qualifications
- Bachelor's degree in Education, Social Work, Hospitality Management, or a related field.
- Experience in student affairs, residential life, or property management, preferably in a university setting.
- First Aid and CPR certification.
- Knowledge of student development theories and best practices in residential life.
Perks & Benefits
- Competitive salary and superannuation contributions.
- Opportunity to live on-site (negotiable, subject to availability and role requirements).
- Professional development opportunities.
- Supportive and collaborative work environment.
- Access to university facilities (e.g., gym, library, subject to affiliation).
- Contribution to a vibrant student community.
- Generous annual leave and sick leave provisions.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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