About the Company
The New York City Department of Social Services (DSS) is dedicated to fighting poverty and promoting the well-being of all New Yorkers. Comprising the Human Resources Administration (HRA) and the Department of Homeless Services (DHS), DSS provides vital programs and services, including cash assistance, food support, housing, and healthcare, to millions of individuals and families. We are committed to upholding public trust through rigorous compliance and fair service delivery.
Job Description
The Trainee Welfare Inspector will embark on a comprehensive training program designed to equip them with the knowledge and skills necessary to ensure compliance with public sector welfare regulations and policies. This entry-level position is perfect for individuals passionate about public service and dedicated to upholding the integrity of welfare programs. Under direct supervision, you will learn to investigate potential fraud, abuse, and non-compliance, contributing directly to the effective and ethical distribution of critical social services across New York City. Full training will be provided, making this an ideal opportunity for those with no prior experience in the field.
Key Responsibilities
- Participate actively in a structured training program covering welfare laws, regulations, and investigative techniques.
- Assist senior inspectors in conducting field visits and interviews with clients and relevant parties.
- Learn to gather, document, and analyze evidence related to public assistance cases.
- Prepare clear and concise reports on findings under guidance.
- Maintain strict confidentiality and adhere to ethical standards in all investigative processes.
- Develop a strong understanding of HRA policies and procedures.
Required Skills
- High School Diploma or GED.
- Strong desire to learn and contribute to public service.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Basic computer proficiency (e.g., Microsoft Office Suite).
- Ability to work independently and as part of a team after initial training.
- Must be legally authorized to work in the United States.
Preferred Qualifications
- Associate's or Bachelor's degree in Criminal Justice, Social Work, Public Administration, or a related field.
- Prior experience in customer service or administrative roles is a plus.
- Bilingual proficiency (especially Spanish, Mandarin, or Russian).
- Valid New York State Driver's License.
Perks & Benefits
- Comprehensive paid training program.
- Competitive public sector salary and benefits package.
- Generous paid time off (vacation, sick, holidays).
- Health, dental, and vision insurance.
- Pension plan and retirement benefits.
- Opportunities for career advancement within NYC government.
- Public Service Loan Forgiveness (PSLF) program eligibility.
- Employee assistance programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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