About the Company
EmpowerCare Disability Services is a leading NDIS provider dedicated to supporting individuals with disabilities to achieve their goals and live fulfilling lives. We pride ourselves on our person-centred approach, innovative programs, and a compassionate team committed to making a real difference in our community. Join us in Port Macquarie and contribute to a team that values respect, integrity, and excellence.
Job Description
We are seeking a dedicated and organised NDIS Admin Support professional to join our team in Port Macquarie. This role is crucial in ensuring the smooth administrative operation of our NDIS services, providing essential support to our participants, support workers, and management team. You will be instrumental in managing participant data, coordinating appointments, and ensuring compliance with NDIS guidelines. If you are passionate about administrative excellence and making a positive impact in the disability sector, we encourage you to apply.
Key Responsibilities
- Manage and maintain accurate NDIS participant records and documentation.
- Assist with the preparation and submission of NDIS funding requests and reports.
- Coordinate participant appointments, support worker schedules, and service bookings.
- Process invoices, expense claims, and other financial documentation.
- Respond to inquiries from participants, families, and support staff in a professional manner.
- Ensure strict adherence to NDIS guidelines, policies, and procedures.
- Provide general administrative support to the management team as required.
- Maintain confidentiality and uphold privacy standards for all participant information.
- Assist in onboarding new participants by preparing necessary paperwork and information packs.
Required Skills
- Minimum 1 year of administrative experience, preferably in a healthcare or community services setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organisational skills with attention to detail and accuracy.
- Ability to work independently and as part of a collaborative team.
- Demonstrated understanding of or willingness to learn about the National Disability Insurance Scheme (NDIS).
- Current Working With Children Check (or willingness to obtain).
- Current NDIS Worker Screening Check (or willingness to obtain).
Preferred Qualifications
- Previous experience working within the NDIS framework.
- Experience with client management software or databases.
- Certificate III or IV in Business Administration, Community Services, or a related field.
Perks & Benefits
- Competitive salary package with annual reviews.
- Supportive and collaborative team environment.
- Opportunities for professional development and training.
- Employee Assistance Program (EAP).
- Making a genuine difference in the lives of NDIS participants.
- Located in the beautiful Port Macquarie region.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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