About the Company
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organisations to realise their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 300,000 team members in nearly 50 countries. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
Job Description
The ServiceNow Architect will be responsible for leading the architectural design, development, and implementation of ServiceNow solutions across various modules. You will provide technical leadership, guidance, and best practices to project teams and clients, ensuring solutions align with business objectives and architectural standards. This role requires a deep understanding of the ServiceNow platform, its capabilities, and strategic roadmap, coupled with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. We are offering comprehensive sponsorship for eligible candidates and a significant sign-on bonus to attract top talent in the industry.
Key Responsibilities
- Lead the architectural design and documentation of ServiceNow solutions, ensuring scalability, performance, and adherence to best practices.
- Collaborate with clients to gather and analyze business requirements, translating them into technical designs and implementation strategies.
- Provide expert guidance and thought leadership on ServiceNow platform capabilities, roadmap, and emerging technologies.
- Oversee the technical integrity and quality of implemented solutions, conducting design reviews and ensuring compliance with architectural standards.
- Mentor and guide development teams, fostering a culture of technical excellence and continuous improvement.
- Develop and maintain strong client relationships, acting as a trusted advisor on ServiceNow strategy and implementation.
- Participate in pre-sales activities, including solutioning, estimation, and presentation of proposed architectures.
- Ensure the seamless integration of ServiceNow with other enterprise systems.
- Drive innovation by exploring new ServiceNow features and capabilities to bring value to clients.
Required Skills
- Minimum of 6 years of hands-on experience as a ServiceNow Architect or a similar senior technical role.
- Proven expertise in designing and implementing complex ServiceNow solutions across multiple modules (e.g., ITSM, ITBM, HRSD, CSM, GRC).
- In-depth knowledge of ServiceNow platform architecture, including scripting, integrations (REST, SOAP), data model, and security best practices.
- Strong understanding of ITIL principles and their application within the ServiceNow platform.
- Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with all levels of stakeholders.
- Demonstrated ability to lead technical discussions and drive consensus on architectural decisions.
- Experience with agile development methodologies.
Preferred Qualifications
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) certification.
- Additional ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM, CIS-HRSD).
- Experience working in a large-scale consulting or professional services environment.
- Knowledge of other cloud platforms (AWS, Azure, GCP) and their integration capabilities.
- Familiarity with SAFe or other scaled agile frameworks.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
Perks & Benefits
- Competitive annual salary ranging from £85,000 to £120,000.
- Significant sign-on bonus for successful candidates.
- Comprehensive sponsorship package available for eligible international candidates.
- Generous pension scheme.
- Private medical and dental insurance.
- Life assurance and income protection.
- Flexible working arrangements (Hybrid model).
- 25 days annual leave plus public holidays, with the option to buy/sell days.
- Ongoing professional development opportunities and access to Capgemini University.
- Employee assistance program and well-being initiatives.
- Access to a wide range of discounts and benefits.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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