About the Company
Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services to connect people and businesses. We are committed to innovation, customer satisfaction, and fostering a flexible, inclusive work environment. Join us in shaping a connected future from the comfort of your home.
Job Description
We are seeking a highly organized and proactive Virtual Receptionist to join our team for an afternoon shift. This is a 100% remote Work-From-Home position, offering the flexibility to manage your professional life from anywhere in Australia. As a Virtual Receptionist, you will be the first point of contact for our clients, providing exceptional administrative support and ensuring smooth daily operations. You’ll handle calls, manage schedules, and assist with various administrative tasks, all while maintaining a professional and friendly demeanor in a modern virtual office setting.
Key Responsibilities
- Manage incoming calls and direct them to the appropriate department or individual with professionalism and efficiency.
- Schedule and confirm appointments, meetings, and virtual consultations.
- Respond to general inquiries via phone and email, providing accurate information and exceptional customer service.
- Perform data entry and maintain organized digital records.
- Assist with email management and correspondence, ensuring timely and professional communication.
- Provide general administrative support to various teams as required.
- Utilize virtual office tools and software effectively for daily tasks.
- Maintain confidentiality of sensitive information.
Required Skills
- Excellent verbal and written communication skills.
- Proficiency in using virtual communication tools (e.g., video conferencing, instant messaging).
- Strong organizational and time management abilities.
- Familiarity with standard office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work independently and as part of a remote team.
- A dedicated home office setup with reliable internet connection and a quiet environment.
- Customer service-oriented mindset with a polite and professional phone manner.
Preferred Qualifications
- Previous experience in a virtual receptionist or administrative support role.
- Experience with CRM software (e.g., Salesforce) or scheduling platforms.
- Understanding of the telecommunications industry.
Perks & Benefits
- 100% remote work flexibility, saving commute time and costs.
- Competitive annual salary.
- Access to cutting-edge virtual office technologies.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative remote team environment.
- Comprehensive training and onboarding program.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.