Sales Administrator (Entry Level) – Full Training Given

🏢 Wickes📍 Tamworth, Staffordshire, United Kingdom💼 Full-Time💻 On-site🏭 Retail💰 20000-25000 per year

About the Company

Wickes is a leading home improvement retailer and builder’s merchant in the United Kingdom. With a rich history of over 50 years, we are dedicated to providing high-quality products and exceptional service to both trade professionals and DIY enthusiasts. We pride ourselves on our inclusive culture, commitment to colleague development, and our strong community presence.

Job Description

Are you looking to kickstart your career in sales administration but lack the experience? Wickes is offering an exciting opportunity for an enthusiastic and detail-oriented individual to join our team as a Sales Administrator. This is an entry-level position where no prior experience is required, as comprehensive training will be provided from day one. You will play a crucial role in supporting our sales team, ensuring smooth operations, and contributing to our commitment to excellent customer service. If you’re a quick learner with a positive attitude and a desire to grow, we want to hear from you!

Key Responsibilities

  • Provide administrative support to the sales team, including data entry and record keeping.
  • Process sales orders accurately and efficiently, ensuring all details are correct.
  • Communicate with customers via phone and email to provide updates on orders and resolve queries.
  • Maintain and update customer databases with relevant information.
  • Prepare sales reports and presentations as required by the sales management.
  • Assist in coordinating sales activities and promotional campaigns.
  • Collaborate with other departments to ensure timely delivery and customer satisfaction.
  • Learn and adhere to company policies and procedures related to sales administration.

Required Skills

  • Strong communication skills, both written and verbal.
  • Excellent organizational abilities and attention to detail.
  • Proficiency in basic computer applications (e.g., Microsoft Office Suite).
  • A proactive and positive attitude with a willingness to learn.
  • Ability to work effectively both independently and as part of a team.
  • A strong desire to start a career in sales administration.

Preferred Qualifications

  • GCSEs (or equivalent) in English and Maths at grade C/4 or above.
  • Basic understanding of administrative processes (e.g., gained through school projects or voluntary work).
  • Experience in a customer service environment (even if informal).

Perks & Benefits

  • Comprehensive induction and ongoing professional training.
  • Competitive salary and pension scheme.
  • Generous staff discount across all Wickes products.
  • Opportunities for career progression within a large national company.
  • 25 days annual leave plus bank holidays.
  • Employee assistance program.
  • A supportive and friendly team environment.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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