About the Company
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and property management of rental housing properties globally. Operating in over 175 markets, we manage over 740,000 units/beds, and have a robust institutional investment management platform. At Greystar, we are committed to providing world-class service to our residents and fostering a supportive and engaging environment for our team members.
Job Description
Greystar is seeking a dedicated and professional Condominium Concierge / Front Desk representative for night shifts at one of our premier luxury condominium properties in Portland. This role is ideal for individuals who thrive in a quiet, independent work setting and possess excellent customer service skills. As the first point of contact for residents and guests during overnight hours, you will play a crucial role in ensuring a secure, welcoming, and well-managed environment. This is a vital position requiring reliability, attention to detail, and a calm demeanor.
Key Responsibilities
- Provide exceptional front desk service to residents and their guests during night hours, maintaining a quiet and respectful atmosphere.
- Monitor security systems, conduct regular property walk-throughs, and ensure the safety and security of the building and its occupants.
- Handle resident inquiries, requests, and concerns promptly and courteously, including package deliveries and service requests.
- Maintain accurate logs and records of all incidents, visitor arrivals, and other relevant overnight activities.
- Assist with administrative tasks as needed, such as data entry, report generation, and ensuring the lobby area remains tidy.
- Respond to emergency situations according to established protocols and notify appropriate personnel.
- Manage access control for approved visitors and contractors, verifying credentials as required.
Required Skills
- Proven customer service or front desk experience (6+ months preferred).
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications (Microsoft Office Suite, property management software).
- Ability to work independently and make sound judgments in a quiet environment.
- Strong problem-solving and organizational abilities.
- Reliability and punctuality for night shift schedules.
Preferred Qualifications
- Previous experience in hospitality, residential concierge, or security roles.
- Knowledge of local Portland area amenities and services.
- CPR and First Aid certification.
- Experience with video surveillance systems.
Perks & Benefits
- Competitive hourly wage with night shift differential.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for professional development and growth within Greystar.
- Stable work environment in a quiet luxury condominium setting.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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