About the Company
The Western Australian Department of Regional Development is dedicated to fostering economic growth, community resilience, and sustainable development across regional WA. Our Geraldton office plays a crucial role in supporting local initiatives, connecting communities, and delivering essential government services to the Mid West region. We pride ourselves on a professional, collaborative, and community-focused environment.
Job Description
We are seeking a highly organized and professional Government Receptionist to join our State Department Office in Geraldton. This vital front-line role is responsible for providing exceptional administrative support and creating a welcoming first impression for all visitors and callers. The successful candidate will manage general office operations, handle inquiries, and contribute to the smooth daily functioning of our busy regional office.
Key Responsibilities
- Greet and welcome visitors to the office, directing them appropriately and professionally.
- Answer and direct incoming phone calls, taking messages accurately when required.
- Manage incoming and outgoing mail, couriers, and deliveries.
- Maintain a tidy and organized reception area and general office common spaces.
- Schedule and coordinate meetings, appointments, and room bookings.
- Provide administrative support to various departmental staff, including data entry, filing, and document preparation.
- Assist with basic office supplies inventory management and ordering.
- Handle general inquiries from the public, providing accurate information or redirecting to relevant personnel.
- Maintain confidentiality of sensitive information and uphold professional standards at all times.
Required Skills
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- Professional and friendly demeanor with a customer-service orientation.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
Preferred Qualifications
- Previous experience in a reception, administrative, or customer service role, preferably within a government or corporate environment.
- Familiarity with government protocols and procedures.
- Experience using office management software.
Perks & Benefits
- Competitive annual salary.
- Generous leave entitlements.
- Access to professional development and training programs.
- Opportunity to contribute to regional community development.
- Supportive and collaborative work environment.
- Located in a vibrant regional city with excellent lifestyle opportunities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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