About the Company
Holiday Inn Express Sydney-Cape Breton is a modern and welcoming hotel dedicated to providing exceptional service and comfortable stays for all our guests. Located conveniently in the heart of Sydney, we pride ourselves on our friendly atmosphere and commitment to developing our team members. Join us and become part of a global hospitality brand where your career can truly take off.
Job Description
Are you looking to start a new career in a dynamic and customer-focused environment? Holiday Inn Express Sydney-Cape Breton is seeking an enthusiastic and motivated individual to join our team as a Trainee Hotel Receptionist. No prior experience is required – we believe in talent and potential! We offer comprehensive, full training to equip you with all the skills needed to succeed in this vital front-of-house role. If you have a passion for helping people and a desire to learn, this is the perfect opportunity to kickstart your career in hospitality.
Key Responsibilities
- Warmly greet guests upon arrival and assist with check-in and check-out procedures.
- Answer phone calls, direct inquiries, and manage reservations efficiently.
- Provide guests with information about hotel services, local attractions, and dining options.
- Handle guest requests and resolve any issues or complaints with professionalism and a positive attitude.
- Process payments and maintain accurate guest records.
- Maintain a tidy and organized front desk area.
- Collaborate with other hotel departments to ensure a seamless guest experience.
- Learn and adhere to all hotel policies and procedures, including safety and security protocols.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A positive, friendly, and helpful demeanor.
- Strong willingness to learn and adapt.
- Basic computer literacy and ability to learn new software.
- Ability to work effectively both independently and as part of a team.
- Reliability and punctuality.
- Genuine interest in providing excellent customer service.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience in any customer-facing role (e.g., retail, food service) is a plus, but not required.
- Familiarity with the Sydney, Nova Scotia area.
- Proficiency in a second language (e.g., French).
Perks & Benefits
- Comprehensive paid training program.
- Competitive annual salary.
- Opportunities for career advancement within a global hotel chain.
- Employee discounts on hotel stays worldwide.
- Supportive and friendly team environment.
- Paid time off and holiday pay.
- Health and dental benefits package (after probationary period).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.