About the Company
The City of Summerside is committed to fostering a supportive and thriving community for all its residents. As the second-largest city in Prince Edward Island, we pride ourselves on delivering essential public services with excellence and compassion. We believe in investing in our employees and providing opportunities for growth and development, ensuring a skilled workforce dedicated to public service.
Job Description
We are seeking a motivated and detail-oriented individual to join our team as a Trainee Housing Benefit Assessor. This is an entry-level position designed for individuals eager to start a career in local government and public service. No prior experience in housing benefits is required, as comprehensive training will be provided. You will learn the intricacies of housing benefit assessments, local government regulations, and client support, playing a vital role in helping our community members access essential housing support. This role offers a unique opportunity to contribute directly to the well-being of Summerside residents while building a rewarding career.
Key Responsibilities
- Undergo comprehensive training on housing benefit legislation, policies, and procedures.
- Assist senior assessors in evaluating housing benefit applications and supporting documentation.
- Learn to accurately calculate housing benefit entitlements in accordance with established guidelines.
- Communicate clearly and empathetically with applicants to gather necessary information and provide updates.
- Maintain accurate and confidential records of applications and client interactions.
- Collaborate with internal departments and external agencies as required.
- Adhere to all local government regulations and service standards.
Required Skills
- High school diploma or equivalent
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Proficiency in basic computer applications (e.g., Microsoft Office Suite)
- Ability to learn and adapt quickly to new information and systems
- Strong organizational skills and ability to manage workload
- A commitment to public service and helping community members
Preferred Qualifications
- Some experience in a customer service or administrative role
- Familiarity with local government operations (even volunteer experience)
- Post-secondary education in a related field (e.g., Business Administration, Social Sciences)
Perks & Benefits
- Comprehensive training and professional development opportunities
- Competitive salary and benefits package
- Pension plan contributions
- Health and dental coverage
- Generous paid time off
- Employee assistance program
- Supportive team environment
- Opportunity to make a tangible difference in the community
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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