About the Company
Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services to connect people and businesses. We are committed to innovation, customer service, and providing a supportive environment for our employees to thrive. Join a team dedicated to keeping Australia connected.
Job Description
As a Hardware Systems Tech, you will be responsible for the installation, maintenance, and repair of various hardware systems across multiple Telstra locations within the Fremantle and broader Western Australia region. A company vehicle will be provided to facilitate travel between sites. You will work independently and as part of a team, ensuring optimal system performance and minimal downtime. This role requires strong technical skills, a problem-solving mindset, and excellent communication abilities.
Key Responsibilities
- Install, configure, and maintain hardware systems including servers, network devices, and user workstations.
- Diagnose and resolve hardware and software issues across various operating systems.
- Perform preventative maintenance and routine system checks.
- Provide on-site technical support to staff at multiple locations.
- Document all service activities, repairs, and inventory movements.
- Collaborate with IT teams to implement system upgrades and improvements.
- Ensure compliance with company security policies and procedures.
- Manage and prioritize service requests effectively.
Required Skills
- Proficiency in hardware installation, maintenance, and troubleshooting.
- Strong understanding of network infrastructure and protocols.
- Experience with various operating systems (e.g., Windows, Linux).
- Ability to diagnose and resolve complex technical issues independently.
- Excellent communication and interpersonal skills.
- Valid Australian driver's license.
Preferred Qualifications
- Relevant IT certifications (e.g., CompTIA A+, Network+, CCNA).
- Experience in a multi-site support environment.
- Familiarity with telecommunications hardware.
- Associate's or Bachelor's degree in Information Technology or a related field.
Perks & Benefits
- Competitive annual salary range of AUD 55000-75000.
- Company vehicle for business use.
- Mobile phone and laptop provided.
- Generous superannuation contributions.
- Professional development and training opportunities.
- Health and wellness programs.
- Employee discounts on Telstra products and services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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