Artisan Cheesemonger Trainee – Learn Food Affinage, Retail

About the Company

Join Waitrose & Partners, a leading British supermarket known for its unwavering commitment to quality, ethical sourcing, and exceptional customer service. As part of the John Lewis Partnership, we believe in fostering a supportive and engaging environment where our Partners (employees) can flourish. We are dedicated to offering the finest food and drink, and our specialist cheese counters are a highlight, showcasing an exquisite selection of artisan cheeses from the UK and internationally.

Job Description

We are seeking an enthusiastic and dedicated individual to join our team as an Artisan Cheesemonger Trainee in our Caernarfon store. This is a fantastic entry-level opportunity to embark on a rewarding career in fine food retail, with a particular focus on the fascinating world of cheese affinage and customer service. No prior experience is required as comprehensive, hands-on training will be provided. You will learn the art of selecting, storing, cutting, and presenting a wide variety of cheeses, as well as providing expert recommendations to our discerning customers. This is an on-site role where you will be an integral part of our dynamic food hall team.

Key Responsibilities

• Undertake comprehensive training in cheese varieties, origins, flavour profiles, and proper handling techniques.
• Learn about cheese affinage, including maturation, care, and quality control processes.
• Assist with the preparation, cutting, and packaging of cheeses according to Waitrose & Partners' stringent standards.
• Maintain immaculate counter displays, ensuring cheeses are presented attractively and hygienically.
• Engage actively with customers, offering knowledgeable advice, samples, and helping them discover new and favourite cheeses.
• Manage stock rotation, inventory, and ensure product freshness and minimise waste.
• Adhere strictly to all food safety and hygiene regulations and company policies.
• Support the wider deli team as needed, contributing to a positive and efficient shopping experience for all customers.

Required Skills

• A genuine passion for food and a keen interest in learning about artisan cheeses.
• Exceptional customer service skills and a friendly, approachable demeanour.
• Strong communication skills, able to engage effectively with both customers and colleagues.
• A willingness to learn and apply new knowledge and techniques quickly.
• Excellent attention to detail and a commitment to maintaining high standards of quality and hygiene.
• Basic numeracy skills for tasks such as weighing, pricing, and stock management.
• Reliable, punctual, and able to work effectively and collaboratively as part of a team.
• No prior experience is necessary; we provide all the training required for your success.

Preferred Qualifications

• An enthusiastic and curious approach to culinary arts or food science.
• Previous experience in a customer-facing role, although not essential, would be beneficial.
• An eagerness to develop specialist knowledge in a niche food area and become an expert.

Perks & Benefits

• Competitive salary with annual pay review.
• Generous Partner discount in Waitrose & Partners and John Lewis stores.
• Access to our highly respected Partner learning and development programmes.
• Contributory pension scheme.
• Subsidised dining facilities and comprehensive leisure benefits.
• Life assurance and income protection for peace of mind.
• An inclusive and supportive work environment that values every Partner.
• Opportunities for career progression and specialisation within the John Lewis Partnership.

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