About the Company
Ability Options is a leading not-for-profit organisation dedicated to providing diverse and high-quality services to people with disability, employment seekers, and the community. With a strong presence across New South Wales, we empower individuals to achieve their goals and live fulfilling lives through person-centred support and innovative programs. Our mission is to support people to participate inclusively in the community and create fulfilling lives, ensuring every individual has the opportunity to thrive.
Job Description
We are seeking a passionate and experienced Disability Service Lead to join our dedicated team in Parramatta. This rewarding full-time role involves overseeing the delivery of exceptional community support services, ensuring person-centred care, and leading a team of support workers. You will play a pivotal role in empowering individuals with disabilities to achieve their personal goals, enhance their independence, and actively participate in their community. This is an opportunity to make a tangible difference in people’s lives while advancing your career in a supportive and values-driven environment.
Key Responsibilities
- Lead, mentor, and supervise a team of disability support workers, fostering a positive and collaborative work environment.
- Oversee the development, implementation, and review of individual support plans (ISPs) in collaboration with clients, families, and stakeholders.
- Ensure the delivery of high-quality, person-centred support services that meet NDIS requirements and organisational standards.
- Manage client caseloads, including intake, assessment, service coordination, and resolution of client issues.
- Monitor budget adherence for client plans and operational activities within your service area.
- Facilitate community engagement and inclusion opportunities for clients.
- Ensure compliance with all relevant legislation, policies, and procedures, including NDIS Quality and Safeguarding Framework.
- Provide regular reporting on service delivery, client outcomes, and team performance.
- Contribute to the continuous improvement of service delivery models and practices.
Required Skills
- Minimum of 3 years' experience in a leadership or supervisory role within the disability services sector.
- Demonstrated understanding and practical application of the National Disability Insurance Scheme (NDIS).
- Excellent communication, interpersonal, and negotiation skills.
- Proven ability to lead, motivate, and develop a team.
- Strong organisational skills with the ability to manage multiple priorities and complex situations.
- Sound knowledge of person-centred planning and positive behaviour support strategies.
- Current First Aid and CPR Certificate or willingness to obtain.
- Valid Australian Driver's License and access to a reliable vehicle.
Preferred Qualifications
- Tertiary qualification in Disability Services, Community Services, Social Work, or a related field.
- Experience with rostering and scheduling systems.
- Advanced conflict resolution skills.
Perks & Benefits
- Competitive salary packaging options to maximise your take-home pay.
- Opportunity for professional development and career advancement within a growing organisation.
- Supportive and inclusive work culture.
- Employee Assistance Program (EAP) for personal and professional wellbeing.
- Generous leave entitlements.
- Making a genuine difference in the lives of people with disabilities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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