Government Administrator – Office Based Role

About the Company

The City of Mandurah Council is dedicated to serving our vibrant community by providing essential services, fostering local development, and enhancing the quality of life for all residents. We are committed to a collaborative and supportive work environment that values professionalism and public service.

Job Description

We are seeking a highly organised and detail-oriented Government Administrator to join our team in Mandurah. This office-based role is crucial for ensuring the smooth and efficient operation of our departmental functions. The successful candidate will provide comprehensive administrative support, manage records, assist with public inquiries, and contribute to the overall effectiveness of our local government services. This is a full-time position offering a dynamic work environment and opportunities for professional growth within the public sector.

Key Responsibilities

• Provide high-level administrative support to departmental staff and management.
• Manage and maintain accurate physical and digital records in compliance with government regulations.
• Handle incoming communications, including phone calls, emails, and postal mail, directing inquiries as appropriate.
• Coordinate meetings, prepare agendas, and take minutes for various internal and external stakeholders.
• Assist with data entry, report generation, and presentation preparation.
• Process applications, permits, and other official documents.
• Liaise with the public, offering clear and helpful information regarding council services and procedures.
• Support financial administrative tasks such as processing invoices and expense claims.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Demonstrated ability to maintain confidentiality and handle sensitive information.

Preferred Qualifications

• A Certificate III or IV in Business Administration or a related field.
• Previous experience in a government or public sector environment.
• Familiarity with record management systems and public sector policies.
• Experience handling public inquiries and providing customer service.

Perks & Benefits

• Competitive superannuation contributions.
• Generous leave entitlements, including sick leave and annual leave.
• Access to professional development and training programs.
• Supportive and collaborative team environment.
• Opportunity to contribute directly to community well-being.
• Employee assistance program (EAP).

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