About the Company
Cornerstone Community Management is a trusted leader in property and community association management across Newfoundland and Labrador. We are dedicated to fostering vibrant, well-maintained communities through professional and responsive service. Our team values integrity, clear communication, and a proactive approach to community well-being. We pride ourselves on creating positive environments for both residents and our employees, ensuring top-tier service for every community we serve.
Job Description
We are seeking a highly organized and detail-oriented HOA (Homeowners Association) Administrator to join our team in Corner Brook. This full-time, on-site position operates during standard office hours, Monday through Friday. The successful candidate will be instrumental in the day-to-day administration of various homeowners associations, providing essential support to board members, homeowners, and vendors. This role requires excellent communication skills, a strong administrative background, and a commitment to providing exceptional service within a community-focused environment.
Key Responsibilities
- Manage and respond to homeowner inquiries via phone and email in a timely and professional manner.
- Maintain accurate homeowner records and community databases, ensuring data integrity.
- Assist with the preparation and distribution of HOA meeting notices, agendas, and minutes.
- Coordinate with vendors for maintenance, repairs, and community projects, scheduling services as needed.
- Process architectural review applications and ensure compliance with established HOA guidelines.
- Assist in the collection of HOA fees, process payments, and follow-up on outstanding payments.
- Support community managers with various administrative tasks, special projects, and report generation.
Required Skills
- Proven administrative support experience, ideally 1-2 years in a professional office setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.
- Exceptional organizational skills and meticulous attention to detail.
- Strong written and verbal communication abilities, with a professional demeanor.
- Ability to prioritize tasks, manage multiple responsibilities effectively, and meet deadlines.
- Customer service-oriented approach with a commitment to homeowner satisfaction.
Preferred Qualifications
- Previous experience in property management, real estate administration, or a related field.
- Familiarity with property management software (e.g., Yardi, AppFolio, Buildium).
- Diploma or certificate in business administration or a related discipline.
- Knowledge of local HOA laws and regulations specific to Newfoundland and Labrador.
Perks & Benefits
- Competitive salary package.
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off and statutory holidays.
- Employer-contributed retirement savings plan.
- Opportunities for professional development and continuous learning.
- A supportive, collaborative, and friendly work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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