About the Company
Heartland Housing Foundation is dedicated to providing safe, affordable housing options and support services to individuals and families in Fort Saskatchewan and surrounding communities. We believe in fostering vibrant, inclusive communities where everyone has a place to call home. Join our compassionate team and contribute to a vital public service.
Job Description
We are actively seeking a welcoming and efficient Housing Authority Receptionist for immediate hire to join our Fort Saskatchewan team. In this pivotal role, you will be the first point of contact for our clients, partners, and the public, providing essential administrative support and ensuring a positive and professional impression of our foundation. This is a crucial full-time, on-site position for an organized individual passionate about community service and effective communication.
Key Responsibilities
- Greet and welcome visitors, clients, and residents with a friendly and professional demeanor.
- Answer and direct incoming calls, taking messages and providing general information as required.
- Manage the main reception area, ensuring it remains tidy, organized, and presentable.
- Schedule appointments and manage meeting room bookings.
- Process incoming and outgoing mail, packages, and deliveries.
- Maintain accurate records and databases, performing data entry tasks.
- Provide administrative support to various departments, including preparing documents, reports, and presentations.
- Handle inquiries and provide information regarding housing programs and services.
- Assist with basic office management tasks, such as ordering supplies and coordinating maintenance.
- Adhere to all confidentiality and privacy policies regarding client information.
Required Skills
- Minimum 1 year of experience in a reception, administrative, or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Strong interpersonal skills with a patient and empathetic approach.
Preferred Qualifications
- Experience working within a non-profit, public sector, or social services environment.
- Familiarity with local housing programs or social support services.
- Ability to communicate in multiple languages (e.g., French, Punjabi, Tagalog) is an asset.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Defined contribution pension plan.
- Opportunities for professional development and training.
- Supportive and collaborative team environment.
- Making a tangible difference in the community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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