Medical Receptionist Intern – Private Practice Experience

🏢 Ramsay Health Care📍 Joondalup, WA, Australia💼 Internship💻 On-site🏭 Healthcare💰 25-30 per hour

About the Company

Ramsay Health Care is a global hospital group operating a comprehensive network of private hospitals and day surgeries across Australia, Europe, and Asia. We are committed to providing high-quality healthcare services and fostering a supportive, patient-centered environment. Our Joondalup facilities are dedicated to excellence in patient care and staff development, offering unparalleled opportunities for growth and learning in the medical field.

Job Description

We are seeking a highly motivated and enthusiastic Medical Receptionist Intern to join our dynamic team at a private practice within Ramsay Health Care in Joondalup. This internship offers a unique opportunity for individuals with little to no prior experience to gain hands-on training and develop essential skills in medical administration and patient care within a supportive private practice setting. You will be an integral part of our front-office operations, learning the intricacies of medical reception and contributing to a positive patient experience.

Key Responsibilities

  • Greet and welcome patients and visitors warmly, managing check-ins and check-outs efficiently.
  • Learn to schedule and confirm appointments using practice management software.
  • Assist with managing patient records, ensuring accuracy and confidentiality.
  • Learn to answer phone calls, direct inquiries, and take messages professionally.
  • Support administrative tasks such as filing, scanning, and data entry.
  • Observe and assist with billing and payment collection processes.
  • Maintain the waiting area to ensure a tidy and comfortable environment for patients.
  • Collaborate with medical staff to ensure smooth patient flow and operational efficiency.

Required Skills

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with a friendly and empathetic demeanor.
  • Basic computer proficiency and willingness to learn new software.
  • High level of professionalism and discretion.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively as part of a team.

Preferred Qualifications

  • Currently enrolled in or recently completed a Certificate/Diploma in Medical Administration, Health Services, or a related field.
  • Previous customer service experience (e.g., retail, hospitality).
  • A genuine interest in pursuing a career in healthcare administration.

Perks & Benefits

  • Comprehensive on-the-job training and mentorship.
  • Opportunity to gain invaluable experience in a leading private healthcare setting.
  • Pathway for potential future employment within Ramsay Health Care.
  • Exposure to various aspects of medical practice operations.
  • Supportive and collaborative team environment.
  • Access to internal learning resources.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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