About the Company
News Corp Australia is one of the nation’s leading media and information services companies, with a diverse portfolio spanning news, digital publishing, real estate, and more. We connect millions of Australians daily through trusted brands and innovative digital platforms. Our commitment extends to fostering talent and providing opportunities for individuals to grow within a dynamic media landscape.
Job Description
We are seeking enthusiastic and detail-oriented individuals to join our team as Social Media Moderators & Support. This is a fantastic part-time opportunity perfectly suited for students or anyone looking for flexible work, as it requires no voice work. You will be responsible for monitoring and engaging with our online communities across various social media platforms, ensuring a positive and brand-aligned experience for our audience. Full training will be provided, making this an ideal entry-level role for those passionate about digital communication and community management.
Key Responsibilities
- Monitor social media channels for user-generated content, comments, and messages.
- Engage with users by responding to comments and inquiries in a timely and professional manner.
- Enforce community guidelines and company policies to maintain a safe and respectful online environment.
- Identify and escalate critical issues, trends, or potential PR risks to the appropriate internal teams.
- Collaborate with marketing and content teams to ensure brand consistency in all interactions.
- Assist in compiling reports on social media activity and engagement metrics.
- Stay informed about current social media trends and platform updates.
Required Skills
- Excellent written communication skills with strong attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with major social media platforms (Facebook, Instagram, X/Twitter, TikTok).
- Strong problem-solving and critical thinking abilities.
- Proactive and positive attitude.
- Reliable internet connection for remote work components.
Preferred Qualifications
- Currently enrolled in a university or college program.
- Previous experience with online community moderation or customer support (non-voice).
- An understanding of digital content and online audience engagement.
Perks & Benefits
- Flexible part-time hours to accommodate study schedules.
- Comprehensive training and professional development opportunities.
- Opportunity to work with a leading media company.
- Supportive and collaborative team environment.
- Hybrid work model offering flexibility.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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