State/Provincial Foster Care Assistant – Office Based

About the Company

The British Columbia Ministry of Children and Family Development (MCFD) is dedicated to ensuring the safety and well-being of children and youth in BC. We work tirelessly to support families, protect vulnerable children, and promote healthy child development through a range of programs and services. Joining our team means contributing to a vital cause and making a tangible difference in the lives of children, youth, and families across the province. We are committed to fostering an inclusive and supportive work environment where every team member can thrive.

Job Description

We are seeking a dedicated and compassionate State/Provincial Foster Care Assistant to join our office-based team in Duncan, BC. This entry-level role is crucial in supporting the daily operations of our foster care programs, ensuring that administrative and logistical tasks are handled efficiently to allow our social workers to focus on direct client support. You will play a pivotal role in maintaining accurate records, coordinating communications, and assisting with various administrative duties vital to the smooth functioning of our foster care services. Full training will be provided to the successful candidate, making this an excellent opportunity for individuals passionate about child welfare who are looking to start their career in social services.

Key Responsibilities

• Provide comprehensive administrative support to foster care caseworkers and supervisors.
• Maintain accurate and confidential client and foster parent records, both physical and digital.
• Assist with scheduling appointments, meetings, and home visits.
• Prepare and process various forms, reports, and correspondence.
• Act as a primary point of contact for routine inquiries from foster parents and community partners.
• Coordinate and track necessary documentation for foster care placements and reviews.
• Assist in organizing and facilitating training sessions and support groups for foster parents.
• Manage office supplies and equipment, ensuring a well-organized and efficient workspace.
• Collaborate with team members to ensure seamless service delivery.

Required Skills

• Exceptional organizational and time management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with the utmost confidentiality and discretion.
• Demonstrated empathy, patience, and a non-judgmental approach.
• Ability to work effectively both independently and as part of a team.
• Proactive and detail-oriented approach to tasks.
• A genuine interest in child welfare and family support.

Preferred Qualifications

• A diploma or certificate in office administration, social services, or a related field.
• Previous administrative experience in a professional office environment, ideally in social services or healthcare.
• Familiarity with provincial child welfare legislation and policies (e.g., Child, Family and Community Service Act).
• Understanding of trauma-informed practice and cultural sensitivity.

Perks & Benefits

• Comprehensive health and dental benefits package.
• Enrollment in the provincial government pension plan.
• Generous paid time off, including vacation and sick leave.
• Opportunities for professional development and continuous learning.
• A supportive team environment dedicated to mentorship and growth.
• Meaningful work that directly impacts the community.
• Employee assistance program for mental health and well-being.
• Work-life balance initiatives.

Apply Now