About the Company
Alberta Children’s Services is dedicated to supporting the well-being and safety of children, youth, and families across the province. We work tirelessly to provide services that promote healthy development, strong families, and a safe environment for all Albertan children. Joining our team means becoming part of a vital public service committed to making a tangible difference in the lives of those who need it most.
Job Description
Embark on a truly rewarding career path as a Trainee Child Protection Support Assistant with Alberta Children’s Services. This entry-level position is perfect for individuals passionate about child welfare who are eager to learn and contribute to a critical public service. We provide comprehensive training and ongoing support to ensure you develop the skills and confidence needed to excel in this role. You will play a crucial supportive role, assisting our experienced Child Protection Workers and contributing to the administrative and logistical backbone of our protective services.
Key Responsibilities
- Provide administrative support to Child Protection Workers, including scheduling appointments, managing correspondence, and organizing case files.
- Assist with data entry and maintaining accurate, confidential client records in various systems.
- Support the preparation of court documents and other essential paperwork under supervision.
- Liaise with internal departments and external agencies as directed.
- Answer and direct phone calls, taking messages and providing information where appropriate.
- Maintain a respectful and professional demeanor when interacting with clients, colleagues, and the public.
- Participate in team meetings and training sessions to continuously develop knowledge and skills.
- Assist with other duties as assigned to support the overall operations of the child protection unit.
Required Skills
- High school diploma or equivalent.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to maintain strict confidentiality and exercise discretion.
- A genuine interest in child protection and social services.
- Willingness to learn and adapt in a dynamic environment.
- Demonstrated empathy and a non-judgmental approach.
Preferred Qualifications
- Previous experience in an administrative or customer service role.
- Some post-secondary education or coursework in social work, psychology, or a related field.
- Familiarity with government or social service agency procedures.
- Experience working or volunteering with vulnerable populations.
Perks & Benefits
- Comprehensive health, dental, and vision benefits.
- Generous pension plan.
- Paid time off and flexible work arrangements (where applicable).
- Extensive training and professional development opportunities.
- Opportunity for career progression within Alberta Children's Services.
- Meaningful work that positively impacts the community.
- Supportive team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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