About the Company
Lancashire County Council is one of the largest local authorities in England, committed to delivering high-quality public services across the region. We play a crucial role in supporting our communities, ensuring safety, and fostering an environment where everyone can thrive. Join our dedicated team and contribute to meaningful work that makes a real difference.
Job Description
Are you looking for a fulfilling administrative career where you can truly make an impact? Lancashire County Council is seeking a highly motivated and enthusiastic Trainee Probation Office Administrator to join our vital probation services team in Preston. This is an exceptional entry-level opportunity for individuals with little to no prior experience in administration. We are committed to your success and will provide comprehensive training and support to equip you with all the skills needed to excel in this rewarding role. You will play a key part in the smooth operation of our probation office, contributing to the efficient delivery of justice and community support.
Key Responsibilities
- Provide essential administrative support to probation officers and team leaders.
- Manage and maintain accurate confidential client records and data within secure systems.
- Handle incoming calls, emails, and correspondence, directing inquiries appropriately.
- Schedule appointments and meetings for probation officers and clients.
- Prepare various documents, reports, and official letters.
- Support the smooth running of the office by managing supplies and equipment.
- Adhere strictly to data protection and confidentiality protocols.
Required Skills
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite) or a willingness to learn quickly.
- Ability to work effectively both independently and as part of a team.
- A positive attitude and a proactive approach to learning new tasks.
- Empathy, discretion, and a commitment to public service values.
- Ability to manage multiple tasks and prioritize effectively.
Preferred Qualifications
- GCSEs (or equivalent) in English and Mathematics at grade C/4 or above.
- Previous experience in a customer service or office environment (even casual or voluntary).
- An understanding of or interest in the justice system or public administration.
Perks & Benefits
- Comprehensive training and professional development program.
- Clear pathways for career progression within the council.
- Generous local government pension scheme.
- Competitive annual leave entitlement.
- Supportive and collaborative team environment.
- Employee assistance program and well-being initiatives.
- Contribution to a vital public service.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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