About the Company
Prezzo is a beloved Italian restaurant chain known for its warm atmosphere, delicious food, and exceptional service. With restaurants across the UK, we pride ourselves on creating memorable dining experiences for our guests, serving authentic Italian dishes made with fresh, quality ingredients. Join our passionate team and be part of a company that values its people and offers genuine opportunities for growth.
Job Description
We are seeking a friendly and enthusiastic Waitress to join our vibrant team in Swansea. As a Waitress at Prezzo, you will be the face of our restaurant, responsible for providing excellent customer service, taking orders accurately, and ensuring our guests have a fantastic dining experience. We are looking for individuals with a positive attitude and a passion for hospitality, eager to learn and grow within a fast-paced environment. Full training will be provided, making this an ideal opportunity for those new to the hospitality industry or looking to start their career.
Key Responsibilities
- Welcome guests warmly upon arrival and seat them appropriately.
- Present menus, explain daily specials, and answer questions about food and beverages.
- Take food and drink orders accurately and relay them to the kitchen and bar staff.
- Serve food and beverages promptly and professionally.
- Monitor guest satisfaction and attend to their needs throughout their meal.
- Process payments efficiently and accurately.
- Maintain a clean and organised dining area.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Adhere to all health and safety regulations.
Required Skills
- Excellent communication and interpersonal skills
- Positive attitude and a strong work ethic
- Ability to work effectively in a fast-paced environment
- Team-oriented mindset
- Basic numeracy for handling payments
- Willingness to learn and take initiative
Preferred Qualifications
- Previous experience in a customer service role (any industry)
- Familiarity with POS (Point of Sale) systems
- Food Hygiene Certificate (Level 1 or 2)
Perks & Benefits
- Competitive hourly wage plus tips
- Comprehensive training and development programs
- Opportunities for career progression within Prezzo
- Staff discount on food and drink
- Free staff meals during shifts
- Flexible scheduling options
- A supportive and friendly team environment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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