About the Company
BT Group is one of the world’s leading communications services companies, connecting millions of customers across the UK and globally. We’re a trusted provider of internet, TV, and mobile services, and we empower businesses with advanced network and IT solutions. Join a team dedicated to innovation and service excellence, shaping the future of connectivity.
Job Description
We are seeking a dedicated and organized WFH Virtual Admin – Remote Support Specialist to join our dynamic team. This is a 100% remote position, offering the flexibility to work from your home office. As a key support professional, you will ensure the smooth operation of administrative tasks and provide essential assistance to various departments. This role is ideal for an detail-oriented individual eager to contribute to a fast-paced environment and grow within a leading telecommunications company. Full training will be provided to help you excel in this role.
Key Responsibilities
- Manage and maintain digital filing systems, ensuring data accuracy and accessibility.
- Schedule and coordinate meetings, appointments, and travel arrangements for team members.
- Handle incoming communications, including emails and calls, and direct them to the appropriate contacts.
- Prepare documents, reports, and presentations using various software applications.
- Provide technical and administrative support to remote teams, troubleshooting minor issues as needed.
- Assist with data entry and management within our CRM and project management tools.
Required Skills
- Proficiency in basic computer applications and web-based tools.
- Excellent written and verbal communication skills.
- Strong organizational abilities and meticulous attention to detail.
- Ability to manage time effectively and prioritize tasks in a remote setting.
- Proactive and self-motivated work ethic.
- A quiet and distraction-free home office environment with reliable internet.
Preferred Qualifications
- Familiarity with Microsoft 365 suite (Outlook, Word, Excel, PowerPoint).
- Experience with virtual communication platforms (e.g., Microsoft Teams, Zoom).
- Basic understanding of customer service principles.
- Prior experience working in a remote or virtual assistant capacity is a plus but not required.
Perks & Benefits
- Competitive annual salary.
- Generous paid time off and holidays.
- Comprehensive health and wellness benefits package.
- Access to a range of employee discounts on BT products and services.
- Opportunities for professional development and career progression.
- Equipment provided for your home office setup.
- Flexible 100% remote work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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