About the Company
Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services including mobile, internet, and entertainment. We are committed to connecting people, businesses, and communities across Australia and globally, driven by innovation and a customer-centric approach. We foster a diverse and inclusive culture, embracing flexible work arrangements to empower our teams to deliver exceptional service.
Job Description
We are seeking a dedicated and organized WFH Virtual Assistant to provide casual weekend support to our various teams. This is a 100% remote position, perfect for individuals looking for flexible work hours on Saturdays and Sundays. You will play a crucial role in ensuring smooth operations, offering administrative support, and assisting with customer inquiries, all from the comfort of your home. This entry-level friendly role requires a proactive attitude and a desire to learn, with comprehensive training provided to help you succeed.
Key Responsibilities
- Manage and respond to emails and other communications promptly and professionally.
- Perform accurate data entry and maintain organized records.
- Schedule appointments and manage calendars as needed, ensuring timely reminders.
- Assist with preparing basic reports or presentations using standard office software.
- Provide general administrative support to various departments, enhancing operational efficiency.
- Handle routine customer inquiries, providing first-line support and directing complex issues to the appropriate team members.
- Contribute to ongoing process improvements and suggest innovative solutions for remote workflows.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong organizational and time management abilities, with a capacity to prioritize tasks effectively.
- Proficiency in basic office software (e.g., Google Workspace, Microsoft Office Suite).
- Ability to work independently and as part of a virtual team, demonstrating self-motivation.
- High attention to detail and accuracy in all tasks.
- Reliable internet connection and a quiet home office environment conducive to productive work.
- Proactive problem-solving skills and a willingness to learn new systems and processes.
Preferred Qualifications
- Prior experience in a virtual assistant or administrative support role (even casual or volunteer capacity).
- Familiarity with CRM software or other communication platforms.
- Experience working remotely in a previous role.
- A genuine interest in technology and telecommunications industry trends.
Perks & Benefits
- Flexible weekend hours to fit your lifestyle.
- 100% remote work environment, offering excellent work-life balance.
- Comprehensive training and ongoing professional development support.
- Opportunity to join a leading Australian telecommunications company.
- Access to a supportive and collaborative virtual team culture.
- Potential for growth and additional opportunities within the organization.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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