About the Company
Centacare Wilcannia-Forbes is a not-for-profit social welfare organisation of the Catholic Church in the Diocese of Wilcannia-Forbes. We are committed to providing professional, high-quality, and confidential services that support individuals, families, and communities across Western New South Wales. Our mission is to promote social justice, dignity, and wellbeing for all, offering a range of services including family support, counselling, financial assistance, and community development. We value compassion, respect, and integrity in all our work.
Job Description
We are seeking enthusiastic and compassionate individuals to join our team as an ATO Tax Help Assistant for the upcoming tax season. This seasonal position plays a crucial role in providing free, confidential tax help to low-income earners, seniors, students, and people with disabilities who are unable to prepare their own tax returns. Under the guidance of trained supervisors, you will assist community members in lodging their tax returns, ensuring accuracy and compliance with ATO guidelines. This is an excellent opportunity to gain valuable experience, develop your skills, and make a tangible difference in the lives of people in the Dubbo community.
Key Responsibilities
- Interview clients to gather necessary information for tax return preparation.
- Accurately prepare and lodge tax returns using ATO-approved software.
- Explain basic tax concepts to clients in an easy-to-understand manner.
- Maintain strict confidentiality of all client information.
- Adhere to ATO Tax Help program guidelines and ethical standards.
- Provide excellent customer service and a supportive environment for clients.
- Assist with administrative tasks as required.
Required Skills
- Strong verbal communication skills and ability to listen actively.
- Basic computer literacy and comfort with data entry.
- Excellent attention to detail and accuracy.
- Ability to follow instructions and work effectively in a team environment.
- Demonstrated empathy, patience, and a non-judgmental approach.
- Commitment to maintaining confidentiality and professional integrity.
Preferred Qualifications
- Previous experience in customer service or a client-facing role.
- Experience volunteering or working in a community-based organisation.
- Basic understanding of the Australian tax system (training will be provided).
- Ability to speak a language other than English is an advantage.
Perks & Benefits
- Comprehensive training provided by Centacare and the ATO Tax Help program.
- Opportunity to make a significant positive impact in your local community.
- Flexible, seasonal work hours.
- Work in a supportive and collaborative team environment.
- Gain valuable experience in taxation, customer service, and community support.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.