About the Company
Delta Hotels by Marriott is a trusted name in hospitality, known for delivering a streamlined and exceptional experience to guests worldwide. We focus on the details that truly matter, creating a comfortable and efficient stay. With a commitment to quality service and a supportive work environment, we empower our associates to grow and succeed within the Marriott family. Join our team in Sept-Îles and become part of a global leader where your career can flourish.
Job Description
Are you looking to kickstart a career in hospitality with a renowned hotel brand? Delta Hotels by Marriott in Sept-Îles is seeking a dedicated and reliable individual to join our team as a Night Porter. This is an entry-level position where no prior experience is required; we provide full, comprehensive training to ensure your success. As a Night Porter, you will be the face of our hotel during the quieter hours, playing a crucial role in ensuring the safety, comfort, and satisfaction of our guests from dusk till dawn. If you’re a night owl with a positive attitude and a willingness to learn, we encourage you to apply!
Key Responsibilities
- Monitor hotel premises and grounds to ensure the security and safety of guests and property.
- Provide exceptional customer service, assisting guests with inquiries, requests, and concerns during the night shift.
- Handle late check-ins and early check-outs efficiently and courteously.
- Perform routine light cleaning and tidying of public areas, ensuring the hotel maintains its pristine appearance.
- Prepare lobby and reception areas for the morning shift, ensuring a smooth transition.
- Respond to and resolve guest issues or emergencies calmly and professionally.
- Maintain accurate records and complete necessary reports.
- Assist with luggage and other guest needs as required.
- Uphold hotel standards and policies at all times.
Required Skills
- Excellent verbal communication skills.
- Ability to work independently and manage time effectively.
- Strong sense of responsibility and punctuality.
- Basic computer literacy for processing check-ins/check-outs.
- Positive, service-oriented attitude and eagerness to learn.
- Ability to stand, walk, and lift moderate weight for extended periods.
Preferred Qualifications
- High school diploma or equivalent.
- Fluency in French (written and spoken) given our location in Quebec.
- Previous experience in a customer service role is a plus, but not required.
- First Aid and/or CPR certification.
Perks & Benefits
- Comprehensive paid training program provided from day one.
- Competitive hourly wages and opportunities for growth.
- Access to Marriott International's global employee travel program.
- Health, dental, and vision insurance for full-time employees.
- Paid time off and holiday pay.
- Opportunities for career advancement within the Marriott network.
- A supportive and inclusive team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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