About the Company
The City of Baton Rouge’s Transport Department is dedicated to providing efficient, reliable, and safe transportation services for all municipal operations. Our fleet is essential for maintaining public infrastructure, emergency services, and community programs. Join a team committed to public service and making a tangible impact on the quality of life for Baton Rouge residents.
Job Description
We are seeking a highly organized and detail-oriented Public Sector Fleet Dispatcher to join our Transport Department in Baton Rouge, LA. The successful candidate will be responsible for the efficient scheduling, dispatching, and tracking of municipal vehicles and personnel. This role is crucial in ensuring that our city services run smoothly and effectively, supporting various departments from public works to emergency response. You will act as the central communication hub, coordinating resources, managing schedules, and responding to service requests with precision and professionalism. This is an on-site position requiring a strong commitment to operational excellence and public service.
Key Responsibilities
- Manage and coordinate the daily dispatch of municipal vehicles and equipment for various city departments.
- Monitor fleet movements using tracking systems and provide real-time updates.
- Communicate effectively with drivers, field personnel, and departmental supervisors regarding assignments, delays, and issues.
- Maintain accurate records of vehicle usage, maintenance schedules, and driver logs.
- Respond to and prioritize emergency service requests and re-route vehicles as necessary.
- Assist in optimizing routes and schedules to improve efficiency and reduce operational costs.
- Prepare daily reports on dispatch activities, fleet status, and service performance.
- Ensure compliance with all safety regulations and departmental policies.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in using dispatch software and GPS tracking systems.
- Ability to work effectively under pressure and make quick, informed decisions.
- Basic computer literacy (Microsoft Office Suite).
- Customer service orientation and problem-solving skills.
Preferred Qualifications
- Associate's degree in Logistics, Transportation, or a related field.
- 2+ years of experience in fleet dispatch or a similar role, preferably in the public sector.
- Familiarity with Baton Rouge geography and municipal operations.
- Knowledge of vehicle maintenance schedules and procedures.
- Experience with Computer-Aided Dispatch (CAD) systems.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off (PTO) and holiday schedule.
- Participation in a robust public employee retirement system.
- Professional development and training opportunities.
- Life insurance and disability benefits.
- Stable and rewarding career in public service.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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