About the Company
Virgin Media O2 is a leading converged challenger in the UK, bringing together the fastest widely available broadband with the biggest and most reliable mobile network. We’re on a mission to upgrade the UK, powered by our people. Our innovative spirit and customer-centric approach drive everything we do, creating a dynamic and supportive work environment where talent thrives. Join us and be part of shaping the future of connectivity.
Job Description
Are you a highly motivated individual with excellent communication skills looking to kickstart a career in sales? Virgin Media O2 is seeking enthusiastic Telemarketers to join our vibrant team in Coventry. In this entry-level role, you will be instrumental in connecting with potential customers, introducing them to our cutting-edge products and services, and generating qualified leads for our sales team. Full training will be provided to ensure your success, making this an ideal opportunity for those new to the telemarketing or sales industry. We are looking for individuals who are passionate about technology, eager to learn, and possess a natural ability to engage with people.
Key Responsibilities
- Conduct outbound calls to prospective customers to introduce Virgin Media O2 products and services.
- Effectively communicate the benefits and features of our offerings.
- Qualify leads by gathering essential customer information and understanding their needs.
- Schedule appointments for our sales representatives.
- Maintain accurate records of all calls and customer interactions in our CRM system.
- Achieve daily and weekly call targets and lead generation goals.
- Adhere to all company policies and compliance guidelines.
- Collaborate with the sales team to optimize lead conversion strategies.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A positive attitude and resilient personality.
- Ability to work effectively in a fast-paced, target-driven environment.
- Basic computer proficiency.
- Strong listening skills and a customer-focused approach.
- High level of self-motivation and a desire to succeed.
Preferred Qualifications
- Previous experience in a customer service or sales-related role (even if not telemarketing specific).
- Familiarity with CRM software.
- A genuine interest in telecommunications and technology products.
Perks & Benefits
- Competitive basic salary with uncapped commission potential.
- Comprehensive paid training program.
- Generous employee discounts on Virgin Media O2 products and services.
- Health and wellness programs.
- Opportunity for career progression within a global company.
- Vibrant and supportive team environment.
- 25 days annual leave plus bank holidays.
- Pension scheme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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