Acupuncture Clinic Administrative Assistant – Quiet Office Role

About the Company

Lotus Bloom Acupuncture & Wellness is a serene and established clinic dedicated to providing holistic health solutions through traditional Chinese medicine. We are committed to creating a peaceful healing environment for our patients and a supportive, calm workspace for our team. Join us in our mission to promote well-being and natural health in the Modesto community.

Job Description

We are seeking a dedicated and organized Administrative Assistant to join our quiet and peaceful acupuncture clinic. This vital role supports our practitioners and ensures the smooth daily operation of the office, focusing on patient experience and efficient administrative tasks in a calm environment. The ideal candidate thrives in a quiet, focused setting, possesses excellent communication skills, and is passionate about contributing to a wellness-oriented practice. This is an on-site position where your attention to detail and ability to maintain a serene atmosphere will be highly valued.

Key Responsibilities

• Manage patient scheduling and appointments, ensuring efficient flow.
• Greet patients warmly, assist with intake forms, and prepare them for treatments.
• Handle incoming calls and emails with professionalism and discretion.
• Maintain accurate patient records, both electronic and physical, ensuring confidentiality.
• Process payments, manage billing inquiries, and coordinate insurance verification.
• Maintain the cleanliness and organization of the reception area and office.
• Assist with inventory management of clinic supplies and herbal remedies.
• Support practitioners with administrative tasks as needed to enhance patient care.
• Contribute to a tranquil and professional office atmosphere.

Required Skills

• Excellent verbal and written communication skills.
• Proficiency in standard office software (e.g., Microsoft Office Suite, Google Workspace).
• Strong organizational and time management abilities.
• Discretion and respect for patient confidentiality.
• Ability to work independently and as part of a small team.
• A calm and patient demeanor, suitable for a quiet office environment.
• High attention to detail.

Preferred Qualifications

• Previous administrative experience in a healthcare or wellness setting.
• Familiarity with electronic health records (EHR) systems.
• Understanding or interest in holistic health practices, particularly acupuncture.

Perks & Benefits

• Competitive hourly wage.
• Paid time off and holidays.
• Healthcare benefits (medical, dental, vision).
• Retirement savings plan.
• Employee discount on clinic services and products.
• Opportunity to work in a peaceful and supportive environment.
• Professional development opportunities.

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